SHIVA BOYA TALARI
Kurnool
Summary
AWS DevOps/SRE with Production Application Maintenance and Support expertise of 4 years in optimizing infrastructure and enhancing operational reliability. Skilled in deploying and maintaining mission-critical applications, ensuring high availability and security. AWS Certified Cloud Practitioner, committed to continuous improvement and aligning technology solutions with business goals. I have been involved in the Global RFM Project as a Subject Matter Expert (SME) for the McDonald's account, adhering to ITIL best practices throughout the project. My role has required coordination with clients in the USA, Europe, Canada, Japan, and APMEA regions. I have hands-on experience with SQL, UNIX/Linux, and IBM WebSphere Application server. Additionally, I have developed a strong background in the retail and restaurant supply chain domains, as well as production support and deployments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
AWS DevOps/Software Engineer
MCDONALD'S - CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED
Hyderabad
01.2021 - Current
- AWS DevOps/SRE Engineer supporting and maintaining mission‑critical workloads on AWS cloud, secured infrastructure, optimized resource utilization, and ensured high availability across production and non‑production environments while delivering user‑centric solutions to meet business SLAs.
- Managed McDonald's Restaurant File Management (RFM) application across production and non‑production environments, supervised microservices, monitored performance, resolved incidents, and addressed user requests to guarantee reliable store rollouts.
- Automated daily CRON jobs for production DB backups and Oracle SQL alerting for pricing imports and promotional changes; ensured reliable data delivery to live stores and reduced manual workload by ~30%.
- Directed major production RFM Legacy and Microservice application upgrades and orchestrated deployments via GitHub Actions, oversaw CI/CD pipelines for multiple microservices, coordinated bug fixes, remediated vulnerabilities, executed EKS version upgrades, and implemented AMI revisions in Auto Scaling Groups to enhance reliability and minimize downtime.
- Collaborated with AWS architects and cross‑functional teams to strengthen cloud infrastructure, actively managed patch cycles, addressed vulnerabilities, and enforced compliance with industry best practices.
- Managed AWS services including EC2 instances through Systems Manager, Utilized S3 buckets, RDS Clusters, and DMS for data migration between Oracle SQL and Aurora PostgreSQL databases. Understanding VPC network architecture and its concepts, and container image repositories using ECR. Using AWS EKS for container orchestration, I conducted API call testing via AWS API Gateway and Postman and enforced authorization with AWS Cognito user pools.
- Utilized AWS Cloud Shell for effective interaction with EKS pods, ensuring smooth container orchestration and resource management. Implemented comprehensive monitoring strategies with CloudWatch and New Relic to continuously track application performance and address potential issues swiftly.
- Coordinated with QA and performance testing teams to enhance application performance and load testing in lower environments before production. Gathered user requirements for price file processing and package generation, involving data delivery to live stores.
- Modified Terraform (Terragrunt) infrastructure project code for Environment provisioning, and deployed changes across various environments using GitHub Actions.
- Managed WebSphere configurations and performed monthly patching for EC2 Linux. Resolved vulnerabilities, refreshed non-production databases with production data, and handled P1 and P2 calls from stakeholders about daily changes and critical promotions.
- Coordinated with developers, DBAs, AMS architects, and MIM to address front-end application issues.
- Proficient in using WinSCP for secure file transfers, GitHub for code management, and New Relic for monitoring application performance.
- Utilized ITIL Service Management skills with ServiceNow for user requests and issues (incidents). Experienced with both monolithic and microservices applications on the AWS Cloud platform.
Education
BACHELOR OF TECHNOLOGY - ELECTRONICS AND COMMUNICATION ENGINEERING
Nalanda Institute of Engineering And Technology
Kantepudi, Andhra Pradesh, India08-2021
Skills
- Linux
- Amazon Web Services (AWS)
- Kubernetes (EKS)
- WebSphere Application Server (WAS)
- GitHub
- Docker
- Monolithic and Microservices
- ServiceNow
- API
- Postman
- New Relic
- CloudWatch
- ITIL
- Change,Problem and Incident Mangement
Certification
- AWS Certified Cloud Practitioner
- AWS Certified Solutions Architect - Associate
- Certified in AGILE Software Development
Accomplishments
- Recognized for Major Issue Resolution: Consistently acknowledged by market users, project team members, and peers for effectively resolving issues on time, preventing significant escalations.
- Awarded Star Performer: Honored with the Star Performer Award twice in the last three years for exceptional performance and contributions.
- Successful Production Deployments: Commended by clients for successfully managing multiple production deployments, all executed seamlessly, without operational issues.
Timeline
AWS DevOps/Software Engineer
MCDONALD'S - CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED
01.2021 - Current
BACHELOR OF TECHNOLOGY - ELECTRONICS AND COMMUNICATION ENGINEERING
Nalanda Institute of Engineering And Technology