Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LANGUAGES
Timeline
Generic

Taleah Gentz

Wheatfield

Summary

Dedicated to expanding knowledge and skills for future career growth. Eager to tackle new challenges and opportunities in the industry. Committed to continuous learning and professional development. Ready to make a positive contribution to a dynamic work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Associate

Fairfield Marriott
01.2025 - Current
  • Managed front desk operations, ensuring smooth guest check-in and check-out processes.
  • Coordinated reservations and room assignments to optimize occupancy rates.
  • Assisted guests with inquiries, providing information on services and local attractions.
  • Maintained accurate records of guest interactions and transactions in the property management system.
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.

HOSTESS

Farmhouse Restaurant
08.2021 - 01.2025
  • Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of service.
  • Managed reservation system, optimizing table assignments for smooth operations during peak hours.
  • Trained new host staff on restaurant protocols and customer service standards.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Education

DIPLOMA -

Kankakee Valley High School
Wheatfield, IN
06.2023

Skills

  • Customer service
  • Problem solving
  • Organization
  • Adaptability
  • Teamwork
  • Guest relations
  • File management
  • Drawer balancing

Accomplishments

  • 911 dispatcher certification 2023-2025
  • Blue belt in Brazilian Jiu Jitsu
  • Received high score ratings from guest surveys due to professionalism, exceptional service, and quick response times.

Certification

Dispatcher Certification

LANGUAGES

English | Native

Timeline

Front Desk Associate

Fairfield Marriott
01.2025 - Current

HOSTESS

Farmhouse Restaurant
08.2021 - 01.2025

DIPLOMA -

Kankakee Valley High School

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Taleah Gentz