Experienced QA Test Manager with over 10 years of experience managing software testing processes for large-scale projects. Experience includes leading teams, developing test plans, and ensuring the delivery of high-quality software products.
Overview
11
11
years of professional experience
Work History
Head of Quality
Manatal
Bangkok
11.2022 - Current
Mentored and encouraged employees to strive for excellence while fostering professional growth.
Managed team of 5 QA testers and oversaw testing of multiple software products.
Established Agile Best Practices across Product, Engineering, and QA teams.
Implemented QA Feature owner processes to streamline QA role in Delivery.
Acting as Project Delivery Head to ensure project deliverables and timelines are being followed and risks are identified faster
Developed and implemented test plans for each project, resulting in 20% increase in overall test coverage.
Implemented test automation processes, reducing manual testing time by 30%.
Worked closely with development teams to ensure timely delivery of high-quality software products.
Implemented new quality assurance and customer service standards.
Test Manager
Makro Pro
Bangkok
12.2021 - 11.2022
Hired and trained 6+ QA engineers across squads and teams
Conducted software testing for multiple products, including mobile apps and web applications.
Initiated automation framework for Mobile UI using appium and APIs using Robot Framework (GraphQL)
Developed and executed test cases, resulting in 45% reduction in bug reports.
Collaborated with development teams to identify and resolve issues, improving overall product quality.
Conducted timely 1:1s with QA engineers and fostered culture of ownership.
SENIOR QUALITY ASSURANCE ENGINEER - II
ConnectWise
Pune
07.2020 - 12.2021
Created automated test scripts, using Robot Framework and Python.
Debugged code and located root causes of problems by reviewing configuration files and logs.
Reduced regression testing time from 13 hours to 1.5 hours.
Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
Senior Quality Assurance Engineer
Agoda
Bangkok
02.2019 - 07.2020
Established best practices within QA and Dev Team.
Reduced flaky tests by 95%.
Set up processes to reduce deployment time by 30%.
Actively worked with product owners to prioritize feature stories, technical stories, and bug fixes.
Improved integration and API tests from 10% to 80%.
Contributed to development by writing integration and de-integration code.
Actively participated in war rooms to get bugs fixed as soon as possible.
Senior Software Developer in Test
SAS
Pune
09.2012 - 02.2019
Created and maintained UI as well as REST API Automation framework from scratch.
Worked as Security Champion to perform Security testing and find vulnerabilities using IBM Appscan.
Developing automated process for code builds and deployments using JENKINS.
Designed, Created and Managed Continuous Integration environments in SCRUM and Agile projects, combining and automating tools.
Education
Bachelor of Science - Industrial Technology
SASTRA
India
05.2011
Skills
Software Testing: Deep understanding of software testing methodologies and experience in conducting various types of software testing
Test Management: Experienced in managing software testing processes and overseeing teams to ensure quality assurance
Test Planning: Developed and implemented test plans for multiple projects, resulting in increased test coverage
Test Automation: Experience in implementing test automation processes, reducing manual testing time, and increasing efficiency
Agile Methodologies: Worked with Agile methodologies and understand importance of collaboration and flexibility in software development process
Leadership: Experienced in leading teams and providing guidance to ensure project success
Communication: Excellent communication skills and am able to communicate effectively with team members, stakeholders, and clients
Problem-Solving: Strong problem-solving ability and can identify and solve issues quickly and efficiently
Accomplishments
Valuable Contribution Award – 2018
Innovation Award - 2017
Awarded SPOT award for reporting a critical security issue.
Selected for presenting an innovative idea on Data Population in interorganization Tech-Talks 2014.
Selected for presenting an innovative idea on Dynamic data validator in Tech-Talks 2015.
Got selected for presenting 3 papers in Techtalks 2016.
Languages
English
Bilingual or Proficient (C2)
Timeline
Head of Quality
Manatal
11.2022 - Current
Test Manager
Makro Pro
12.2021 - 11.2022
SENIOR QUALITY ASSURANCE ENGINEER - II
ConnectWise
07.2020 - 12.2021
Senior Quality Assurance Engineer
Agoda
02.2019 - 07.2020
Senior Software Developer in Test
SAS
09.2012 - 02.2019
Bachelor of Science - Industrial Technology
SASTRA
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