Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Talib Mukadam

Bangkok

Summary

Experienced QA Test Manager with over 10 years of experience managing software testing processes for large-scale projects. Experience includes leading teams, developing test plans, and ensuring the delivery of high-quality software products.

Overview

11
11
years of professional experience

Work History

Head of Quality

Manatal
Bangkok
11.2022 - Current
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Managed team of 5 QA testers and oversaw testing of multiple software products.
  • Established Agile Best Practices across Product, Engineering, and QA teams.
  • Implemented QA Feature owner processes to streamline QA role in Delivery.
  • Acting as Project Delivery Head to ensure project deliverables and timelines are being followed and risks are identified faster
  • Developed and implemented test plans for each project, resulting in 20% increase in overall test coverage.
  • Implemented test automation processes, reducing manual testing time by 30%.
  • Worked closely with development teams to ensure timely delivery of high-quality software products.
  • Implemented new quality assurance and customer service standards.

Test Manager

Makro Pro
Bangkok
12.2021 - 11.2022
  • Hired and trained 6+ QA engineers across squads and teams
  • Conducted software testing for multiple products, including mobile apps and web applications.
  • Initiated automation framework for Mobile UI using appium and APIs using Robot Framework (GraphQL)
  • Developed and executed test cases, resulting in 45% reduction in bug reports.
  • Collaborated with development teams to identify and resolve issues, improving overall product quality.
  • Conducted timely 1:1s with QA engineers and fostered culture of ownership.

SENIOR QUALITY ASSURANCE ENGINEER - II

ConnectWise
Pune
07.2020 - 12.2021
  • Created automated test scripts, using Robot Framework and Python.
  • Debugged code and located root causes of problems by reviewing configuration files and logs.
  • Reduced regression testing time from 13 hours to 1.5 hours.
  • Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
  • Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.

Senior Quality Assurance Engineer

Agoda
Bangkok
02.2019 - 07.2020
  • Established best practices within QA and Dev Team.
  • Reduced flaky tests by 95%.
  • Set up processes to reduce deployment time by 30%.
  • Actively worked with product owners to prioritize feature stories, technical stories, and bug fixes.
  • Improved integration and API tests from 10% to 80%.
  • Contributed to development by writing integration and de-integration code.
  • Actively participated in war rooms to get bugs fixed as soon as possible.

Senior Software Developer in Test

SAS
Pune
09.2012 - 02.2019
  • Created and maintained UI as well as REST API Automation framework from scratch.
  • Worked as Security Champion to perform Security testing and find vulnerabilities using IBM Appscan.
  • Developing automated process for code builds and deployments using JENKINS.
  • Designed, Created and Managed Continuous Integration environments in SCRUM and Agile projects, combining and automating tools.

Education

Bachelor of Science - Industrial Technology

SASTRA
India
05.2011

Skills

  • Software Testing: Deep understanding of software testing methodologies and experience in conducting various types of software testing
  • Test Management: Experienced in managing software testing processes and overseeing teams to ensure quality assurance
  • Test Planning: Developed and implemented test plans for multiple projects, resulting in increased test coverage
  • Test Automation: Experience in implementing test automation processes, reducing manual testing time, and increasing efficiency
  • Agile Methodologies: Worked with Agile methodologies and understand importance of collaboration and flexibility in software development process
  • Leadership: Experienced in leading teams and providing guidance to ensure project success
  • Communication: Excellent communication skills and am able to communicate effectively with team members, stakeholders, and clients
  • Problem-Solving: Strong problem-solving ability and can identify and solve issues quickly and efficiently

Accomplishments

  • Valuable Contribution Award – 2018
  • Innovation Award - 2017
  • Awarded SPOT award for reporting a critical security issue.
  • Selected for presenting an innovative idea on Data Population in interorganization Tech-Talks 2014.
  • Selected for presenting an innovative idea on Dynamic data validator in Tech-Talks 2015.
  • Got selected for presenting 3 papers in Techtalks 2016.

Languages

English
Bilingual or Proficient (C2)

Timeline

Head of Quality

Manatal
11.2022 - Current

Test Manager

Makro Pro
12.2021 - 11.2022

SENIOR QUALITY ASSURANCE ENGINEER - II

ConnectWise
07.2020 - 12.2021

Senior Quality Assurance Engineer

Agoda
02.2019 - 07.2020

Senior Software Developer in Test

SAS
09.2012 - 02.2019

Bachelor of Science - Industrial Technology

SASTRA
Talib Mukadam