Tamana Shabir

Srinagar

Summary

Driven, creative, and results-oriented professional with a strong background in customer engagement, communication, and digital content strategy. Holds a Master’s Degree in Psychology, combining human behavior insights with creative storytelling, brand building, and social media management.

Overview

Languages

Work History

Cabin Crew / Flight Attendant

Greeted passengers, ensured compliance with safety and security regulations, and managed passenger comfort throughout flights.
Provided exceptional customer care, assisting elderly and disabled passengers with special attention.
Inspected emergency equipment and delivered clear safety demonstrations.

Customer Care Executive

ECL Company

Handled internal and external communications with customers and vendors.
Generated weekly summary reports outlining territory activities and data insights.
Guided clients on product usage, optimization, and platform testing.

Content Creator

Amogh Buildtech

Conceptualize, edit, and produce engaging multimedia content (Reels, videos, graphics, and posts) tailored for the real estate market.
Develop promotional strategy and copy for property listings, brand campaigns, and client engagement.
Analyze social media metrics and trends to optimize reach, drive inquiries, and enhance visual brand identity.
Collaborate with sales and marketing teams to highlight key projects through visual storytelling.

Content Creator

Bobs Automall

Created high-impact visual and video content featuring automotive inventory, reviews, and promotional deals.
Managed social media handles, scheduled posts, and engaged with followers to build a strong community.
Scripted and directed short-form video content (Instagram Reels / Shorts) to showcase vehicles and drive showroom footfall.
Tracked performance analytics to refine content strategy and maximize audience interaction.

Education

Master’s - Psychology

12th Standard - undefined

Salfia Muslim Institute

Srinagar, JK

10th Standard - undefined

Merlin Public School

Srinagar, JK

Skills

Content Creation & Scriptwriting

Social Media Strategy & Analytics

Customer Service & Communication

Problem Solving & Time Management

Teamwork & Leadership

PERSONAL DOSSIER

English

Hindi

Kashmiri

PERSONAL DOSSIER

Age: 23
Sex: Female
Nationality: Indian
Marital Status: Unmarried
Hometown: Srinagar, J&K