Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Counsellor- Ireland and the UK
IDP Education Pvt. Ltd.
05.2023 - Current
Work closely with foreign universities for the purpose of student recruitment
Identify and respond to the needs of students and educational institutions
Advising students on the courses based on their academic achievements
Taking part in educational fairs and workshops for the promotion of university courses
Student Relationship Manager
Abroad Education Consultants
01.2022 - 05.2023
Recruiting students for foreign universities in the UK, Ireland, Australia, Singapore and Dubai
Assisting students with the end-to-end admission process
Establishing and maintaining good rapport with prospective students
Helping students/parents to make decisions and choices regarding possible ways forward
Assist the students in shortlisting the course and institutions
Work closely with other job functions in the company to improve overall services Level
Assisting the students with all the visa and accommodation queries
Assistant Counselor
Abroad Education Consultants
04.2021 - 12.2022
Provided the support and guidance that a student needs to be academically and professionally active
Advising students on study abroad programs, such as selecting the right program based on their interests and needs
Helping students secure scholarships or other funding to support their study abroad experience