TAMANNA RALLI
Delhi
Summary
Results-driven professional with over 5 years of experience in SAP testing (PSCD, FICO, UI5) and operations management. Skilled in developing and executing test scenarios, managing defect lifecycles in JIRA, and ensuring high-quality deployments. Strong foundation in financial reconciliation, GST compliance, MIS reporting, and process optimization. Proven ability to streamline workflows, enhance efficiency, and collaborate with cross-functional teams to deliver measurable results.
Overview
6
6
years of professional experience
Work History
Test Analyst
DAZZEL DIGITAL PRIVATE LIMITED
08.2023 - Current
- Developed and executed high-level test scenarios and detailed test scripts for live SAP projects, ensuring quality assurance, and a 98% defect-free deployment rate.
- Gathered business processes and prepared test data for System Integration Testing (SIT) and User Acceptance Testing (UAT), ensuring a smooth commencement of test cycles.
- Mapped JIRA user stories to test scenarios, achieving 100% traceability and completeness of project requirements.
- Managed the defect lifecycle in SAP Focused Build, driving faster resolutions, and reducing average defect closure time by 15%.
- Executed multiple testing phases, including System Integration, Functional, Regression, and Smoke testing across SAP PSCD and FICO finance modules.
- Performed testing and validation of SAP UI5 front-end screens and interfaces, ensuring a seamless user experience.
Operations Associate
THINK & LEARN PRIVATE LIMITED
10.2022 - 08.2023
- Oversaw student onboarding, lifecycle management, and program delivery, ensuring SLA compliance.
- Prepared and maintained MIS reports, dashboards, and trackers, supporting data-driven decisions by management.
- Streamlined operational workflows, reducing turnaround times, and improving process efficiency.
- Managed ticketing and escalation systems, ensuring timely resolution, and reducing unresolved cases.
- Collaborated across sales, content, finance, and product teams to resolve operational bottlenecks, and enhance service delivery.
- Created and standardized SOPs and process documentation, improving compliance and consistency.
Senior Accountant & Operations Executive
EASY WORKS
06.2020 - 09.2022
- Managed financial data reconciliation, resolved discrepancies, and ensured precise financial reporting compliance.
- Oversaw GST filing procedures, ensuring accuracy and regulatory compliance.
- Implemented streamlined document management systems, reducing paperwork by 30%, and improving operational efficiency.
- Facilitated new hire onboarding, delivering training on policies, systems, and workflows to ensure smooth integration.
- Spearheaded updates to the Employee Handbook, aligning company policies with evolving operational standards.
- Maintained accurate client accounting records, and ensured seamless communication by managing calls, messages, and documentation workflows.
Intern
MAS CALLNET INDIA PRIVATE LIMITED
Noida
06.2019 - 08.2019
- Assisted in operations management and document handling, gaining foundational experience in process analysis and workflow improvement.
- Supported attendance and time-tracking activities, ensuring accurate reporting.
- Worked with Tally ERP for basic accounting and business reporting, learning how to generate actionable insights for decision-making.
Education
Bachelor of Business Administration -
JAMIA HAMDARD
Delhi01.2020
Skills
Technical and tools
- SAP PSCD, FICO, SAP UI5, and SAP Focused Build
- JIRA (user stories, defect tracking)
- Microsoft Excel and Google Sheets
- Tally ERP (basic accounting and reporting)
- Office 365 (Word, PowerPoint, Outlook)
Testing and QA
- System integration testing (SIT), smoke testing, regression testing, and functional testing
- Test scenario and script development
Operations and business
- Operations management, process optimization, and document management systems
- Financial reconciliation, GST compliance, and data analysis
- Problem-solving and analytical skills
Timeline
Test Analyst
DAZZEL DIGITAL PRIVATE LIMITED
08.2023 - Current
Operations Associate
THINK & LEARN PRIVATE LIMITED
10.2022 - 08.2023
Senior Accountant & Operations Executive
EASY WORKS
06.2020 - 09.2022
Intern
MAS CALLNET INDIA PRIVATE LIMITED
06.2019 - 08.2019
Bachelor of Business Administration -
JAMIA HAMDARD
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