Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAMANNA RALLI

Delhi

Summary

Results-driven professional with over 5 years of experience in SAP testing (PSCD, FICO, UI5) and operations management. Skilled in developing and executing test scenarios, managing defect lifecycles in JIRA, and ensuring high-quality deployments. Strong foundation in financial reconciliation, GST compliance, MIS reporting, and process optimization. Proven ability to streamline workflows, enhance efficiency, and collaborate with cross-functional teams to deliver measurable results.

Overview

6
6
years of professional experience

Work History

Test Analyst

DAZZEL DIGITAL PRIVATE LIMITED
08.2023 - Current
  • Developed and executed high-level test scenarios and detailed test scripts for live SAP projects, ensuring quality assurance, and a 98% defect-free deployment rate.
  • Gathered business processes and prepared test data for System Integration Testing (SIT) and User Acceptance Testing (UAT), ensuring a smooth commencement of test cycles.
  • Mapped JIRA user stories to test scenarios, achieving 100% traceability and completeness of project requirements.
  • Managed the defect lifecycle in SAP Focused Build, driving faster resolutions, and reducing average defect closure time by 15%.
  • Executed multiple testing phases, including System Integration, Functional, Regression, and Smoke testing across SAP PSCD and FICO finance modules.
  • Performed testing and validation of SAP UI5 front-end screens and interfaces, ensuring a seamless user experience.

Operations Associate

THINK & LEARN PRIVATE LIMITED
10.2022 - 08.2023
  • Oversaw student onboarding, lifecycle management, and program delivery, ensuring SLA compliance.
  • Prepared and maintained MIS reports, dashboards, and trackers, supporting data-driven decisions by management.
  • Streamlined operational workflows, reducing turnaround times, and improving process efficiency.
  • Managed ticketing and escalation systems, ensuring timely resolution, and reducing unresolved cases.
  • Collaborated across sales, content, finance, and product teams to resolve operational bottlenecks, and enhance service delivery.
  • Created and standardized SOPs and process documentation, improving compliance and consistency.

Senior Accountant & Operations Executive

EASY WORKS
06.2020 - 09.2022
  • Managed financial data reconciliation, resolved discrepancies, and ensured precise financial reporting compliance.
  • Oversaw GST filing procedures, ensuring accuracy and regulatory compliance.
  • Implemented streamlined document management systems, reducing paperwork by 30%, and improving operational efficiency.
  • Facilitated new hire onboarding, delivering training on policies, systems, and workflows to ensure smooth integration.
  • Spearheaded updates to the Employee Handbook, aligning company policies with evolving operational standards.
  • Maintained accurate client accounting records, and ensured seamless communication by managing calls, messages, and documentation workflows.

Intern

MAS CALLNET INDIA PRIVATE LIMITED
Noida
06.2019 - 08.2019
  • Assisted in operations management and document handling, gaining foundational experience in process analysis and workflow improvement.
  • Supported attendance and time-tracking activities, ensuring accurate reporting.
  • Worked with Tally ERP for basic accounting and business reporting, learning how to generate actionable insights for decision-making.

Education

Bachelor of Business Administration -

JAMIA HAMDARD
Delhi
01.2020

Skills

Technical and tools

  • SAP PSCD, FICO, SAP UI5, and SAP Focused Build
  • JIRA (user stories, defect tracking)
  • Microsoft Excel and Google Sheets
  • Tally ERP (basic accounting and reporting)
  • Office 365 (Word, PowerPoint, Outlook)

Testing and QA

  • System integration testing (SIT), smoke testing, regression testing, and functional testing
  • Test scenario and script development

Operations and business

  • Operations management, process optimization, and document management systems
  • Financial reconciliation, GST compliance, and data analysis
  • Problem-solving and analytical skills

Timeline

Test Analyst

DAZZEL DIGITAL PRIVATE LIMITED
08.2023 - Current

Operations Associate

THINK & LEARN PRIVATE LIMITED
10.2022 - 08.2023

Senior Accountant & Operations Executive

EASY WORKS
06.2020 - 09.2022

Intern

MAS CALLNET INDIA PRIVATE LIMITED
06.2019 - 08.2019

Bachelor of Business Administration -

JAMIA HAMDARD
TAMANNA RALLI