Tamara Hamilton
Muncie,IN
Work Preference
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Remote Administrative Assistant position. Proven ability to handle multiple tasks effectively and efficiently with strong attention to detail. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
25
25
years of professional experience
Work History
Independent Contractor
DoorDash
Muncie, IN
10.2024 - 10.2025
- Accepted and completed delivery requests through Dasher app with accurate order handling.
- Verified order details at pickup to reduce missing items and delivery errors.
- Communicated professionally with customers regarding order status and delivery updates resulting in a 95% satisfaction rating.
- Consulted with customers to assess needs and propose optimal solutions.
- Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
Service Member
AmeriCorps
Muncie, IN
01.2022 - 07.2022
- Supported community outreach initiatives by assisting with event setup, participant engagement, and follow-up communication.
- Established a new community initiative to distribute food to a local low income community.
- Achieved position of database administrator and upheld confidentiality of volunteer information.
- Coordinated volunteer schedules, shared updates, and maintained organized records for service events.
- Developed materials for educational and service-based activities, including Excel Spreadsheet of approximately 100 local churches to recruit volunteers.
- Maintained professional communication with staff, partners, and community members during outreach efforts.
Delivery Driver
Pizza King
Muncie, IN
07.2016 - 06.2021
- Determined quickest and safest routes for delivery of menu items by using effective planning and organizational skills.
- Verified order accuracy before departure to reduce missed items and incorrect deliveries.
- Provided courteous customer service during drop-offs, resolving minor delivery concerns professionally and politely.
- Demonstrated strong multi-tasking ability, supporting store operations through food preparation and dough management while communicating with kitchen staff to coordinate timing and improve delivery experience.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Supervisor
Feather Dusters Cleaning
Muncie, IN
12.2012 - 05.2015
- Supervised cleaning staff to maintain service quality and consistent workflow across assigned properties.
- Inspected completed work to confirm cleanliness standards and address missed areas quickly.
- Assigned daily tasks based on priorities, site requirements, and team capacity.
- Trained new staff on cleaning procedures, safety practices, and equipment use.
- Established team priorities, maintained schedules and monitored performance.
- Performed new client estimates and negotiated new contracts resulting in a two percent increase in business.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity, reducing high rate of overturn.
Education
Bachelor of Arts - History
Ball State University
Muncie, IN12.2007
Skills
Data management
- Workload management
- Deadline adherence
- Safety compliance
- Scheduling
- Records coordination
- Quoting and estimating
- Time management
- Attention to detail
- Customer support
- Problem-solving
- Critical thinking
- Task prioritization
- Proficient in Microsoft Office and Teams, Zoom, Google Workspace
- Client communication
- Teamwork and collaboration
- Active listening
- Multitasking Abilities
- Organizational skills
- Decision-making
- Excellent communication
- Interpersonal communication
- Written communication
- Team building
- Quality assurance
- Problem-solving abilities
- Team leadership
- Effective communication
- Adaptability and flexibility
Scheduling
Workload management
Deadline adherence
Time management
Attention to detail
Problem-solving
Office software proficiency
Customer engagement
Effective messaging
Teamwork and collaboration
Effective communication
Multitasking and organization
Task prioritization
Accomplishments
- Achieved 95% customer satisfaction rating by completing delivery orders with accuracy and efficiency.
- Supervised team of 6-12 staff members.
- Used Microsoft Excel to develop volunteer recruitment spreadsheets.
- Used Microsoft Excel to develop spreadsheet of archival material and location.
- Achieved 2% increase in business through effectively helping with new client relationships .
- Documented and resolved interpersonal conflict with my team which led to reduction in employee turnover .
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Independent Contractor
DoorDash
10.2024 - 10.2025
Service Member
AmeriCorps
01.2022 - 07.2022
Delivery Driver
Pizza King
07.2016 - 06.2021
Supervisor
Feather Dusters Cleaning
12.2012 - 05.2015
Bachelor of Arts - History
Ball State University