Tamara Herring
Indianapolis
Summary
Experienced and efficient Medical Assistant with a strong background in delivering comprehensive clinical and administrative support within healthcare settings. Skilled in providing exceptional patient care, managing medical records, and ensuring smooth office operations. Adept at effectively communicating with patients and multitasking in fast-paced environments. Possesses extensive knowledge of medical terminology and clinical protocols, ensuring accurate and efficient delivery of healthcare services.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant Trainee
IU Health Methodist & University Hospital
01.2025 - Current
- Scheduling appointments
- Obtaining blood samples
- Performing data entry
- Measuring and recording vital signs
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
HR Manager
Cater2U Home Care Service LLC
05.2023 - 05.2024
- Scheduling
- recruit qualified candidates
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Event coordinator
- Office assisting
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
Program Supervisor
Indiana Mentor
01.2023 - 10.2023
- Scheduling
- Finances
- Paperwork
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
Resource
Resource Treatment Center
09.2022 - 09.2023
- Company Overview: offering a full spectrum of treatment options to address chemical dependency and behavioral health disorders in adolescents and young adults 11-21
- I gave 1 on 1 mentoring and also group lessons with clients
- Daily activities such as school, group therapy, lunch, rec and unit group
- I served these individuals daily on working for them to go back home and Working on life skills
- Offering a full spectrum of treatment options to address chemical dependency and behavioral health disorders in adolescents and young adults 11-21
DSP (Direct Support Professional)
ResCare Residential Services
06.2018 - 01.2023
- Working with adults 18+ with intellectual disabilities
- Administer meds
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
Group Home Supervisor
ResCare Community Living
10.2021 - 01.2022
- Enhanced residents'' quality of life by developing and implementing individualized care plans.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Mentored and coached staff to improve performance and interactions with residents.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Monitored resident medication administration for accuracy, adhering strictly to prescribed schedules and dosages for optimal health outcomes.
Nail Technician
Haven beauty lounge
07.2021 - 10.2021
- Established strong client relationships through exceptional customer service and communication skills.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
Nail Technician
2 coats nail lounge
09.2020 - 07.2021
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
HHA - Home Health Aide
Home Instead Senior Care
03.2019 - 06.2020
- Medication administration
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Prevented bedsores in immobile clients by regularly repositioning them and ensuring proper skin care was administered.
- Hoyer lift duties
HHA - Home Health Aide
Comfort Keepers
03.2019 - 09.2019
- Hoyer lift duties
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Assisted disabled clients to support independence and well-being.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
HHA - Home Health Aide
Heal at Home
03.2019 - 09.2019
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Followed nutritional plans to prepare optimal meals.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Assisted disabled clients to support independence and well-being.
Sales Associate
Catherines Plus Sizes
12.2016 - 06.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Cashier/Cook
White Castle
03.2016 - 07.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Intent Analyst
Interactions
03.2015 - 06.2015
- Enhanced customer satisfaction by analyzing and interpreting user intent data to improve search engine results.
- Developed custom analytics tools to automate data collection and processing, significantly reducing manual labor requirements.
- Established a system for monitoring changes in consumer behavior over time, allowing for proactive adjustments to product offerings as needed.
Customer Service and Sales Representative
Walmart
04.2014 - 10.2014
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
Education
CCMA - Medical Assisting
IU Health Medical Assisting Cohort
Indianapolis, IN02.2025
License - Manicurist
Tricoci University of Beauty Culture
Indianapolis, IN02-2021
Associate - Business
Indiana Wesleyan University
Indianapolis, IN04.2020
Warren Central Hs -
Warren Central Hs
Indianapolis, IN01.2014
Skills
- Healthcare Privacy Compliance
- Appointment Coordination
- Customer service
- Proficient in Medical Terminology
- Patient Vital Sign Assessment
- Hands-On Patient Support
- Medical Record Documentation
- Patient-focused care
- Phlebotomy
- Equipment sterilization
- Electronic health records
- Immunization administration
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Supervised team of 8 staff members.
Certification
- Nail Technician License
- CPR & First Aid
Awards
RQI, 02/25, Resuscitation quality improvement
Languages
English
Full Professional
Timeline
Medical Assistant Trainee
IU Health Methodist & University Hospital
01.2025 - Current
HR Manager
Cater2U Home Care Service LLC
05.2023 - 05.2024
Program Supervisor
Indiana Mentor
01.2023 - 10.2023
Resource
Resource Treatment Center
09.2022 - 09.2023
Group Home Supervisor
ResCare Community Living
10.2021 - 01.2022
Nail Technician
Haven beauty lounge
07.2021 - 10.2021
Nail Technician
2 coats nail lounge
09.2020 - 07.2021
HHA - Home Health Aide
Home Instead Senior Care
03.2019 - 06.2020
HHA - Home Health Aide
Comfort Keepers
03.2019 - 09.2019
HHA - Home Health Aide
Heal at Home
03.2019 - 09.2019
DSP (Direct Support Professional)
ResCare Residential Services
06.2018 - 01.2023
Sales Associate
Catherines Plus Sizes
12.2016 - 06.2017
Cashier/Cook
White Castle
03.2016 - 07.2016
Intent Analyst
Interactions
03.2015 - 06.2015
Customer Service and Sales Representative
Walmart
04.2014 - 10.2014
Associate - Business
Indiana Wesleyan University
Warren Central Hs -
Warren Central Hs
- Nail Technician License
- CPR & First Aid
CCMA - Medical Assisting
IU Health Medical Assisting Cohort
License - Manicurist
Tricoci University of Beauty Culture
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