Professional in human resources with demonstrated expertise in talent acquisition, employee relations, and compliance. Known for strong teamwork and adaptability. Skilled in conflict resolution, onboarding, and HR software. Dependable and results-driven, ready to make significant impact.
Overview
24
24
years of professional experience
Work History
HR Assistant- Processor
US Customs and Border Protection
09.2019 - Current
Processes a full range of SF-52 human resource actions including but not limited to new hire appointments, promotions, terminations, reassignments, details, and transfers. Analyzes and assesses detailed information relating to personnel actions for accuracy. Assists newly hired employees with the onboarding process. Requests documents and corresponds with new employees to determine eligibility and entitlement for benefits and veterans’ preference. Requests and reviews OPFs (Official Personnel Folders) for new employees, completes calculations, and processes updates for SCDs (service computation dates); Leave, Retirement, Thrift Savings Plan, and Reduction-in-Force(RIF) as well as other duties assigned.
HR Assistant
US Customs and Border Protection
08.2017 - Current
Records Management
Duties: Working with other departments and agencies for all Electronic Official Personnel Folder (eOPF) requests. Maintaining Official Personnel Folder (OPF) site and process requests for folders from prior agencies and National Personnel Records Center for creditable leave time and other prior personal actions for new and transferred employees. Complete Giglio requests from the Office of Chief Counsel regarding personnel files and report any potential exculpatory or impeachment information that is subject to criminal discovery. Meeting with investigators to review employee folders for security clearance. Provide eOPF access to employees and investigators. Upload and transmit new employee’s required documents completed during the Onboarding process into their eOPF. Process requests for employee medical files as well as other duties assigned.
CRIS (Customer Response Interactive Service)
Duties: Provide administrative support to the Human Resource Representatives and Processors. Process personnel actions. Answer and direct benefit and retirement inquires. Scan and upload documents to eOPF (Electronic Official Personnel Files) for current and former employees. Answer applicant status inquiries and provide information about the Onboarding process. Contact applicants about incomplete documents in Onboarding Manager. Provide fingerprints for new hires and re-certifications. Complete New Hire reports for processing. Direct employees to the right resource for help with issues and concerns with in CBP as well as other duties assigned.
Compensation Specialist
City of Indianapolis/ Human Resources
02.2013 - 02.2017
Responsible for generating and keeping Wage Control Reports current for both city and county employees. Process Personnel Action Request (PARs) forms regarding new hires, promotions, demotions, position changes, terminations, and transfers. Maintaining longevity pay for officers with the Indianapolis Metropolitan Police Department and Indianapolis Fire Department. Familiarize employees with established policies, procedures, rules, and regulations relating to PARs and employee records. Coordinate and research release of employee records. Preserve the confidentiality of all employee information. Meet with individuals regarding sensitive and difficult issues within city and county agencies. Completes employment verifications, Work on a team of Officers with The Indianapolis Metropolitan Police Department testing new recruits for oral, written and physical agility abilities during the stages of their hiring process as well as other duties assigned.
Administrative Assistant
Winterwood Mortgage Group, LLC
03.2001 - 07.2012
Responsible for auditing all FHA closed files for compliance. Collect final documents for Lenders and keeping a detailed spreadsheet for all outstanding reports still needed. Generate and submit reports for the Home Mortgage Disclosure Act (HMDA). Scan all Settlement Statements and Commission reports for payroll. Schedule and organize meetings with investors. Order all office supplies and communicate with vendors. Process paperwork for new employees. Research and set up continued education for Loan Officers. Greet clients, answer telephones, process outgoing mail and UPS shipping as well as other duties assigned.
Education
Greenwood High School
Greenwood, Indiana
Skills
Ensuring HR policy compliance
Efficient organization of workforce data
Collaborative team member
Skilled in training facilitation and training content preparation
Physical Scientist (Radiation Reachback) at U.S. Customs and Border Protection (DHS)Physical Scientist (Radiation Reachback) at U.S. Customs and Border Protection (DHS)