- Gardening
- Passionate about balancing physical health with mental and emotional wellness
- Golf
Tamara Oakley
Indianapolis,IN
Summary
Dynamic professional with extensive experience in account management and operational efficiency. Known for leading cross-functional teams to streamline communication and improve service delivery, resulting in significant sales growth and enhanced customer satisfaction.
Overview
18
18
years of professional experience
Work History
Account Representative
Concept Packaging
Indianapolis, IN
09.2020 - Current
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Coordinated product delivery schedules, ensuring timely fulfillment of client orders.
- Analyzed client needs to provide tailored packaging solutions, improving overall service quality.
- Led cross-functional teams to streamline communication between sales and operations departments.
- As GM I was responsible for the general operations of the facility and the employees. The Indy facility is focused on JIT and is a very impressive hand assembly operation. Along with the GM responsibilities, I also was responsible for all of the Sales for the facility.
- 18 months ago, I transferred to soley sales for the operation.
- Current Sales is $7-8 M
General Manager
Arvco Container
Indianapolis, IN
04.2008 - 09.2020
- Led operational efficiency initiatives, enhancing productivity across multiple departments.
- Developed strategic plans to align organizational goals with market trends and customer needs.
- Managed budgetary allocations, optimizing resource utilization for cost-effective operations.
- Implemented performance metrics, driving accountability and continuous improvement among staff.
- In 2020, Arvco decided to sell the Indy facility and I had no desire to go to work with the company to who they were selling. At this point I called Dave Katt, owner of CPG , and asked if he was interested in starting up in Indianapolis.
- Sales at time of the sell was approximately $15m
Education
No Degree - Business
Northern KY University
Highland Heights, KYAssociate of Applied Science - Business Ands Radiation Therapy
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Customer engagement
- CRM proficiency
- Customer relationship management
- Account management
- Strong Communication Skills and Strong Customer Relationships
- Experience in POP, Brown Box and Fulfillment
Affiliations
WIP - Women in Packaging
Interests
Timeline
Account Representative
Concept Packaging
09.2020 - Current
General Manager
Arvco Container
04.2008 - 09.2020
No Degree - Business
Northern KY University
Associate of Applied Science - Business Ands Radiation Therapy
Ivy Tech Community College of Indiana