Tameezdeen S
Coimbatore,Tamil Nadu
Summary
Detail-oriented professional with expertise in banking operations support and mortgage processing, known for exceptional process documentation skills. Demonstrates strong time management and attention to detail, maintaining composure under pressure. Multilingual abilities enhance communication across diverse teams, contributing to efficient workflow and successful project outcomes.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Operations Support Specialist
Citicorp Services India Private Limited
Chennai, Tamil Nadu
02.2021 - 06.2024
- Providing day to day operations support in alignment with CITI bank guidelines and process as subject matter expert on business line operations.
- Leading special projects and training new hires on process as per SOP.
- Ensure daily work deadlines are completed in timely manner.
- Rendering additional support to the team during volume spikes and managing work life balance accordingly.
- Completing all monetary transactions and resolving the cases periodically.
- Responsible for providing backup to investigation team as requested by manager and perform duties and responsibilities as assigned.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Associate
Altisource Business Solutions Private Limited
Bengaluru, Karnataka
12.2019 - 01.2021
- Updated client database to ensure up-to-date information.
- Processing mortgage loan applications, preparing loan estimate, updating credit report details, verifying associated documents for loan approval and compliance requirements.
- Resolving any queries on mortgage loan applications and moving to underwriting.
Associate
Visionet Systems Pvt Ltd
Coimbatore, Tamil Nadu
05.2018 - 05.2019
- Comprehensive knowledge on conventional and government mortgage loan programs.
- Reviewing mortgage loan documents for its correctness.
- Post closing of loan applications and checking all nodal points to sell for third parties.
- Enhanced customer satisfaction with prompt and accurate responses.
- Fostered a positive working environment with clear communication.
Education
Bachelor's degree - Electronics and Communication
RVS College of Engineering and Technology
Coimbatore, Tamil Nadu 05.2012 - 04.2015
Diploma - Electronics and Communication
Nachimuthu Polytechnic College
Pollachi, Tamil Nadu 06.2010 - 03.2012
Skills
- Operations support
- Mortgage processing
- Attention to detail
- Training development
- Quality Assurance
- Calm under pressure
- Multilingual
Languages
English
Advanced
Tamil
Advanced
Timeline
Operations Support Specialist
Citicorp Services India Private Limited
02.2021 - 06.2024
Associate
Altisource Business Solutions Private Limited
12.2019 - 01.2021
Associate
Visionet Systems Pvt Ltd
05.2018 - 05.2019
Bachelor's degree - Electronics and Communication
RVS College of Engineering and Technology
05.2012 - 04.2015
Diploma - Electronics and Communication
Nachimuthu Polytechnic College
06.2010 - 03.2012
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