Tami Szelis
Fort Wayne
Summary
I am currently a senior Bachelor of Science in Nursing student graduating in May 2026 with a strong academic background and a cumulative GPA of 3.4, and I have extensive hands-on clinical experience. I have demonstrated reliability and stability through long-term employment while balancing nursing school. Wherever I work, I bring strong communication, attention to detail, patient advocacy, and the values of trust, teamwork, and loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Zesto Ice Cream
03.2020 - Current
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly, and escalated major issues to a supervisor.
- Provided excellent customer service while working in a fast-paced environment.
- Demonstrated skills like multi-tasking, communication, and time management every shift.
- Responded proactively and positively to rapid change.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Barista
Sodexo Services
08.2022 - 01.2025
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Followed exact recipes for mixing and preparing beverage and food items.
Education
Bachelor of Science - Nursing
Huntington University
Huntington, IN05-2026
Skills
- Patient advocacy
- Medication and IV administration
- Care plan implementation
- Treatment Planning
- Care coordination
- NG tube insertion
- Pediatric care
- Charting medication administration
- Customer service
- Head-to-toe assessments
- Vital signs, Intake and Output
Certification
- CPR Certified License - 9/24-9/26
- Identifying & Responding to victims of human trafficking in a clinical setting Certification - Received on 9/21/25
- Naloxone Administration Certification - Received on 3/20/25
- STABLE Certification - 11/18/25-11/30/27
Timeline
Barista
Sodexo Services
08.2022 - 01.2025
Customer Service Associate
Zesto Ice Cream
03.2020 - Current
Bachelor of Science - Nursing
Huntington University