Tamika Taylor
Indianapolis
Summary
Offering excellent organizational abilities and strong aptitude for multitasking and prioritizing tasks. Contributes solid foundation in general office procedures and computer applications, ensuring smooth daily operations. Ready to use and develop administrative and communication skills in the Administrative Assistant 2 role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Department of Environmental Management
08.2024 - Current
- Contributed to policy updates, researching regulations to ensure company compliance.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
Clerical Assistant
Bureau of Motor Vehicles
07.2022 - 08.2024
- Review and verify Commercial Driver medical records
- Research and perform physician license data information
- Perform data matching and verification
- Maintain accurate record via input and storage on state database
- Provides technical and administrative support to Bureau of Motor Vehicle branch customer service representatives
- Identifies and resolves technical and administrative issues for all state branches
Field Underwriter
Symmetry Financial
12.2022 - 07.2023
- Evaluated client needs to provide tailored insurance solutions and coverage options.
- Conducted in-depth risk assessments to determine policy eligibility and pricing.
- Developed strong client relationships through effective communication and follow-up strategies.
- Collaborated with agents to streamline workflow processes and improve service efficiency.
Personal Account Manager
State Farm
08.2019 - 10.2020
- Managed client accounts, ensuring alignment with customer needs and company policies.
- Developed strong relationships with clients, enhancing customer satisfaction and retention rates.
- Coordinated account activities, facilitating communication between clients and internal teams.
- Analyzed client feedback to identify trends, driving improvements in service delivery.
Education
Associates of Applied Science - Culinary Arts
The Chef's Academy - Purdue University Indianapolis
Indianapolis, IN11.2015
Skills
- Proficient in both written and verbal communication
- Dedication to ongoing professional development
- Proven contributor to team success
- Strong professional ethics
- Consistent focus on quality assurance
- Effective client relations skills
Certification
- Licensed Agent: Life, Health, Property and Casualty
- 2019 - Current
Timeline
Administrative Assistant
Department of Environmental Management
08.2024 - Current
Field Underwriter
Symmetry Financial
12.2022 - 07.2023
Clerical Assistant
Bureau of Motor Vehicles
07.2022 - 08.2024
Personal Account Manager
State Farm
08.2019 - 10.2020
Associates of Applied Science - Culinary Arts
The Chef's Academy - Purdue University Indianapolis
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