Tamil Prabhakaran

Onsite Experience : Feb 2024 - Jun 2024
Project : Eagle Insurance Limited
Worked as a Business Analyst and visited client in Mauritius for the duration of 4 Months(Feb 2024 - Jun 2024) and Marine Module went live Successfully on August 2024.

• Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
• Increased resource efficiency by analyzing detailed business requirements.
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Streamlined project management with effective communication and collaboration across cross-functional teams.
• Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.

• Analysed the Project Requirement Document, Technical requirement Document and prepared Test Case Document (TCD) covering all the functional requirements
• Analysed business requirements and participated in business requirement walk through and design walk through meetings
• Provided assistance to developers to maximize coding efforts, support development, QA and production environments
• Analysed the issues raised by implement team and deliver the same on or before ETA and will find the root cause of the defect based on issue statement
• Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems and report defects to software developers
• Prepared the FAQ, Data dictionary document with solution for the all the issues encountered in application
• Involved in Code Review, Design Review, Test Case Review meetings with business analysts and developers
• Ensured all the defects are registered, tracked and closed on time
• Configured all the modules based on Business requirement by masters full fledgy
• Designed and developed detailed Test Plans and Test cases which specify testing overview and testing approach depending on the Business and Technical Requirements
• Ensure Full end to end IQC Testing and zero defects when released to Implement team
• Provided KT and support to implement team on master configuration changes implement in Transaction
• Executed the Test cases on different releases and validated the actual results against the expected results
• Review test cases and contribute to the tracking and resolution of bugs
• Created testing data that is used by the team
• Created and executed training plan for the new hires in the team
• Know about test case and write for the test scripts for every sprint
• Know to raise defect also know to tracking that defect
• Executed the regression test cases and tested the functional testing in PC Tool.
• Worked in Product Configurator Tool and tested functional, regression and performance testing.
• Wrote, reviewed and edited technical document in accordance with template requirements.

• Configured all the modules based on Business requirement by masters full fledgy with minimal period
• Ensure Full end to end IQC Testing and zero defects when released to Quality Control team
• Performed Functional Testing of different modules, System, Regression Testing on the entire application, Integration Testing of all the systems and end-to-end Testing
• Ensured all the defects are registered, tracked and closed on time.