Senior AR Caller
Tamilarasi RK
Movate technology
Chennai
5
years of professional experience
Experienced AR professional with 5+ years in insurance follow-up, denial management, and claims resolution. Skilled in aging account review, payer communication, and escalation support.
Work History
Senior AR Caller
1 Year 11 Months- Placed outbound calls to insurance carriers for outstanding accounts receivable follow-up.
- Tracked aging accounts and prioritized follow-up worklists.
- Reviewed claim denials and gathered supporting documents for resubmission.
- Communicated claim issues with billing, coding, and collections teams.
- Processed payment arrangements and documented account agreements.
- Maintained accurate records of customer interactions and payments within the system.
- Assisted other AR Callers with inquiries or requests related to their assigned accounts.
- Escalated difficult cases requiring additional research or negotiation skills to higher level team members.
Accounts Receivable Caller
2 Years 3 Months- Followed up on unpaid accounts via payer portals and phone queues, ensuring timely resolution.
- Checked claim details against authorization codes and payment records to ensure accuracy and compliance.
- Reviewed denied claims and collected missing information for resubmission.
- Escalated complex account issues to Access Healthcare billing supervisors for prompt resolution.
- Shared account receivable status updates with internal teams.
- Resolved escalated customer service issues with professionalism and tact.
AR Caller Associate
1 Year 2 Months- - Conducted outbound calls to insurance carriers for timely accounts receivable follow-up.
- - Reviewed claim denials and collected supporting documents for resubmission.
- - Monitored aging accounts, prioritizing follow-up worklists to ensure efficient resolution.
- - Collaborated with billing, coding, and collections teams to address and resolve claim issues.
Education
Bachelor of Arts - BCA
High School Diploma
High School Diploma
Skills
Claims resolution
Claim denial review
Denial management
Claim submission
Denial resolution
Insurance follow-up
Accounts receivable
Account aging management
Payment processing
Medical billing
Timeline
Senior AR Caller
Movate technology
12.2022 - 11.2024Read More
Accounts Receivable Caller
Access healthcare
09.2020 - 12.2022Read More
AR Caller Associate
AGS Healthcare
07.2019 - 09.2020Read More
SRM University
Bachelor of Arts from BCA
Read More
PA Vidthya Bahavan Mat Hr Sec School
High School Diploma
Read More
Pole Star Matriculation Hr Sec School
High School Diploma
Read More