TAMILSELVAN KASIVISWANATHAN
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Multi-tasking Team Leader well-known for executing successful, new idea initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. Forward-thinking Operations Specialist bringing 12 years of expertise in technical work for elevator field sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Overview
12
12
years of professional experience
Work History
Team Leader
NIBAV Lifts
01.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
- Developed and executed training programs that significantly improved team skills and morale.
- Coordinated cross-departmental meetings to streamline project execution, fostering collaborative work environment.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Conducted regular reviews of operations and identified areas for improvement.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Field Engineer
AIM ARROW LIFTS
09.2018 - 12.2020
- Enhanced client satisfaction by providing timely and accurate technical support for complex issues.
- Mentored junior engineers, fostering a positive learning environment that promoted professional growth.
- Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
- Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
- Played key role in successful launch of new engineering projects, providing expert field support and guidance.
- Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
- Developed comprehensive reports documenting field activities, findings, and recommendations for improvement.
- Managed budget, scheduling, quality assurance, safety compliance and coordination of construction trades and contractors.
- Assessed processes to assure that construction progressed as scheduled and met contract specifications.
- Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
- Streamlined on-site operations by implementing effective project management techniques, resulting in better team coordination and resource allocation.
- Enhanced system reliability by conducting regular maintenance checks and promptly addressing any identified issues.
- Reduced downtime with proactive maintenance and regular equipment inspections.
- Monitored construction methods and installations, inspection and testing processes.
- Prepared documentation that would be used in requests for proposal.
- Troubleshot system malfunctions using state-of-the-art diagnostic tools, quickly resolving issues to minimize disruptions in service.
- Managed team in troubleshooting efforts that alleviated errors.
- Handled all quality control checks for before installation and handover the job to customer
Junior Engineer Nbnbn
Johnson Lifts Private Limited
09.2016 - 05.2018
- Studied corrections from senior engineers to learn and grow professionally.
- Collaborated with engineering team to determine project specifications.
- Provided technical support to colleagues as needed, fostering a collaborative working environment that promoted knowledge sharing.
- Developed and implemented procedures to verify compliance with engineering standards.
- Implemented automated systems to improve accuracy and efficiency of engineering processes.
Trainee
Johnson Lifts Private Limited
10.2012 - 08.2015
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Filled out timesheets and paperwork according to identified requirements.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
- Supported organizational objectives with help from existing employees.
- Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
- Engaged in problem-solving activities with peers to develop critical thinking skills, enhancing team resilience.
- Supported quality assurance efforts by conducting routine checks, contributing to higher product standards.
- Improved customer satisfaction by promptly addressing inquiries and concerns, leveraging learned product knowledge.
- Facilitated smoother operations by maintaining clean and organized
- Maintained database systems to track and analyze operational data.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Bachelor of Engineering - Electrical And Electronics
Tagore Engineering College
Chennai, India09.2012
Diploma - Electrical And Electronics Engineering
Seven Hills Polytechnic
Chennai06.2009
Skills
- Problem-Solving
- Team Supervision
- Team motivation
- Teamwork and Collaboration
Languages
English
Intermediate (B1)
Tamil
Upper intermediate (B2)
Timeline
Team Leader
NIBAV Lifts
01.2021 - Current
Field Engineer
AIM ARROW LIFTS
09.2018 - 12.2020
Junior Engineer Nbnbn
Johnson Lifts Private Limited
09.2016 - 05.2018
Trainee
Johnson Lifts Private Limited
10.2012 - 08.2015
Bachelor of Engineering - Electrical And Electronics
Tagore Engineering College
Diploma - Electrical And Electronics Engineering
Seven Hills Polytechnic
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