Collaborative, detail-oriented Technical Writer with Three years of experience in
authoring high-quality user guides/manuals clearly and efficiently explaining highly
complex systems and processes
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Senior Analyst / Technical Writer
ALTEN India Pvt Ltd
Bangalore, India
01.2022 - Current
Worked on creating and updating user guide for cloud-based and desktop-based software application and trained people on the same.
Responsible for creating user manuals, service manuals, release notes,and installation guide using Adobe FrameMaker
Performed all the job roles in Document Development Life Cycle such as requirement analysis, audience analysis, production learning, SME interviews, template creation, content drafting, authoring, reviewing and publishing
Familiar with data banks like TDUMS and AIRn@v
Followed various types of style guide such as Microsoft Manual of Style for Technical Publication (MSTP), Simplified Technical English (STE) and company specific style guide
Worked in an agile scrum environment, adhering to internal scrum method and process
Adept in structure documentation topic based authoring like HTML and XML
Competent in work-order induction and allocation of work to the team based on individual technical expertise and estimated customer delivery dates
I have experience interacting with the business analyst/requirement engineer, developer and QA analyst to gather the necessary information
Technical Writer
TLE Technologies Pvt ltd
Bangalore, India
10.2018 - 01.2022
Worked on creating and updating user guide for cloud-based and desktop-based software application. .
Created structured documentation and reusable content using Ultra XML editor, HTML for the clients.
Experience in creating the online documentation for both procedural and reference for the software and hardware products as per the client requirement.
Competent producing high quality documentation that is appropriate for its intended audience. .
Organized material to research and complete writing tasks.
Interviewed personnel and read journals to research [Subject] before writing.
Followed company policies and editorial guidelines to craft thorough, well-written content.
Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Bachelor of Engineering - Aeronautical Engineering
Mahendra Engineering College
Tamilnadu,India
08.2012 - 06.2016
Skills
Microsoft Office
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Awards
Best Performer award for handling complex work and
before time delivery to the
customer
Team Award for handling
projects with good quality
and service delivery to the
customer.
Timeline
Senior Analyst / Technical Writer
ALTEN India Pvt Ltd
01.2022 - Current
Technical Writer
TLE Technologies Pvt ltd
10.2018 - 01.2022
Bachelor of Engineering - Aeronautical Engineering