Accomplished Technical Consulting Engineer at Cisco Systems with expertise in wireless network design and RF optimization. Leveraged problem-solving skills to enhance network performance and security, achieving compliance with industry standards. Proficient in site survey analysis and packet-level troubleshooting, ensuring seamless connectivity and minimal downtime. Certified in CCNA, driving innovation and efficiency.
Wireless Design, Deployment & Troubleshooting
• Designed, deployed, and maintained enterprise-grade wireless LAN solutions using Cisco WLCs and APs (802.11a/b/g/n/ac/ax), supporting both indoor and outdoor environments.
• Performed wireless site surveys and heatmap analysis using tools like Ekahau and Cisco Prime to ensure optimal RF coverage and signal strength.
• Conducted detailed packet-level troubleshooting using Wireshark and Cisco embedded packet capture (EPC) for latency, roaming, and authentication issues.
• Troubleshot WiFi connectivity and performance issues including DHCP delays, client roaming failures, and channel interference.
Wireless Security & Authentication
• Implemented wireless security protocols including WPA2/WPA3, 802.1X, EAP, and RADIUS-based authentication in enterprise environments.
• Configured Cisco ISE for AAA, role-based access, and guest portal access across wireless deployments.
• Ensured compliance with wireless security best practices through regular audits and posture validation.
Monitoring & Optimization
• Utilized Cisco DNA Center and Prime Infrastructure for wireless network monitoring, client analytics, and performance optimization.
• Tuned RF parameters (Tx power, channel plans, RRM) and adjusted SSID configurations to improve network performance and reduce interference.
• Analyzed roaming patterns and optimized controller/AP settings for seamless Layer 2/Layer 3 roaming.
Upgrades, Patching & Compliance
• Performed wireless controller upgrades, AP firmware management, and security patching with minimal downtime in production networks.
• Conducted network audits and configuration compliance reviews to align with enterprise IT standards and Arista best practices.
Collaboration & Escalation Handling
• Coordinated with Cisco TAC for escalated wireless issues and provided in-depth troubleshooting data including debugs, logs, and packet captures.
• Worked closely with cross-functional teams including security, server, and application owners to isolate and resolve wireless connectivity issues.
• Participated in post-deployment review meetings and contributed to documentation and knowledge sharing.
Tools & Technologies
• Hands-on experience with wireless tools: Ekahau, Wireshark, Acrylic, Cisco EPC, DNA Center, Prime Infrastructure.
• Knowledge of networking protocols: DHCP, DNS, VLANs, ARP, RSTP/MSTP, LACP, IPv4/IPv6, ICMP, ACLs, VXLAN, EoGRE.
• Familiar with Cisco Catalyst 9800 WLC, AireOS, and AP platforms (e.g., 2800, 3800, 9100 series).
Certifications
• Holds certifications such as CCNA, Python.
• Exposure to Cisco latest Technologies.
Reporting & Documentation
• Maintained detailed documentation and generated daily/weekly/monthly performance and incident reports for wireless networks.
• Provided input on design reviews and wireless best practices to improve network scalability and resilience.
Connected recognition for Going Above and Beyond from Cisco Received this
Received this recognition multiple times at Cisco for exceptional performance and dedication. This award is given to employees who demonstrate outstanding innovation, problem-solving skills, and contribute significantly to project success