TAMIZHARASAN V
Bengaluru
Summary
Dynamic Operations Executive with a proven track record at Lets Transport, excelling in fleet management and team supervision. Expert in route optimization and process improvement, driving profitability while ensuring compliance. Adept at handling customer escalations and fostering cross-functional communication, resulting in enhanced operational efficiency and superior service delivery.
Overview
7
7
years of professional experience
Work History
OPERATIONS EXECUTIVE
LETS TRANSPORT
Bangalore
11.2022 - Current
- Managed day-to-day operations ensuring high efficiency, compliance, and performance.
- Handled cross-functional communication and escalations.
- Maximized revenue, fulfillment, and profitability through team training and development.
- Supervised field staff; coordinated between drivers, owners, and ops team.
- Monitored vehicle placement, attendance, and resource allocation.
- Handled client escalations and ensured timely resolution.
- Maintained updated documentation for vehicles, drivers, and owners.
- Oversaw POD/invoice collection and FO app data validation.
FLEET EXECUTIVE
ASSOCIATED ROAD CARRIERS LTD
Coimbatore
11.2021 - 10.2022
- Efficiently managing drivers and fleet operations.
- Tracking, coordinating, and monitoring daily operations and reports.
- Assisting in recruiting quality drivers for the fleet.
- Identifying cost-saving opportunities and maximizing profitability.
- Developing strategies for improved fuel efficiency.
- Maintaining records of vehicle servicing and inspections.
- Ensuring timely maintenance to reduce downtime and maintain schedules.
- Monitoring driver behavior and ensuring excellent customer service.
- Tracking vehicles during both first-mile and last-mile operations.
- Planning and managing annual budgets and analyzing financial performance.
TRANSPORT SUPERVISOR
MAHINDRA LOGISTICS LTD
Coimbatore
07.2018 - 08.2020
- Daily management of 20–30 pickup and drop driver partners.
- Route planning and ensuring optimal utilization of vehicles and routes.
- Ensuring transport operations comply with company standards and regulations.
- Monitoring daily lapses and implementing solutions for smooth operations.
- Proactively reporting operational issues to management.
- Using IT systems to track vehicle locations in real time.
- Onboarding and training qualified driver partners.
- Conducting individual classroom training sessions to improve customer experience.
- Performing regular field audits to ensure driver compliance.
- Acting as the first point of contact for all driver partners.
- Handling customer grievances on priority.
- Identifying and minimizing operational risks.
- Planning and managing annual budgets and analyzing financial performance.
Education
BE - Electrical and Electronics Engineering
Gnanamani College of Technology
01.2018
Higher Secondary Certificate -
Government Boys Higher Secondary School
BargurSecondary School Leaving Certificate -
Government Boys High School
MallapalliSkills
- Fleet & Logistics Management
- Route Optimization & Resource Planning
- Team Supervision & Field Operations
- Process Improvement & Cost Control
- Regulatory & Policy Compliance
- Driver Onboarding & Training
- Customer Escalation Handling
- Real-Time Vehicle Tracking (First/Last Mile Ops)
- Data Validation & Documentation Control
- Attendance & Shift Management
- Cross-Functional Communication
Personal Information
Date of Birth: 01/17/94
Hobbies : Travelling, Music, Volleyball, Cooking
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Timeline
OPERATIONS EXECUTIVE
LETS TRANSPORT
11.2022 - Current
FLEET EXECUTIVE
ASSOCIATED ROAD CARRIERS LTD
11.2021 - 10.2022
TRANSPORT SUPERVISOR
MAHINDRA LOGISTICS LTD
07.2018 - 08.2020
BE - Electrical and Electronics Engineering
Gnanamani College of Technology
Higher Secondary Certificate -
Government Boys Higher Secondary School
Secondary School Leaving Certificate -
Government Boys High School