Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Tammali Haripriya

Tammali Haripriya

Vikarabad

Summary

Dedicated associate with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

4
4
years of professional experience

Work History

HR Associate (HR Assistant I)

Collabera Technologies(Amazon)
12.2022 - Current
  • Reviewed timesheets, work charts and wage computation to detect and reconcile payroll discrepancies
  • Computed wages and deductions and entered information into database
  • Verified hours worked, attendance and pay adjustments and posted information into designated records
  • Followed policies, procedures and reporting processes in maintaining payroll operations
  • Kept payroll information confidential, protecting operations and maintaining employee confidence
  • Conducted investigations and research to answer questions and respond to requests
  • Distributed and collected timecards each pay period to maintain consistent processing
  • Reviewed timesheets for accuracy and flagged errors to gather additional information or correct data
  • Verified the information submitted to identify and resolve discrepancies with payroll and employee personal data
  • Trained employees on how to accurately use organization's timekeeping system and avoid payroll delays.
  • Organized new employee orientation schedules for new hires.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Coordinated itineraries and scheduled appointments for human resources staff.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.

CTK Associate (HR Assistant I)

AMAZON
03.2020 - 05.2021
  • Taking care of Time, Attendance, Benefits and payroll deductions for COSTA RICA fulfillment and Customer Service associates on MYTIME (Kronos) tool
  • Handling employee concerns and issue related to attendance details on the trouble ticketing tool
  • Interacted with the business to identify, capture and analyze business requirements and also analyzing the Use cases
  • Performing quality audits for the entire CR and coaching the team members in order to make sure that the quality standards are met
  • Monitor the SLA and Ageing Ticket reports for respective team and help team members address these tickets
  • Training new hires on Costa Rica workflow on the process and providing floor support to address their issues
  • Making sure there is no pay defect for employees before payroll closes and also to come up with quality ideas which can reduce the pay defects and manual work
  • Working on pending TT's with day to day follow-up with employee supervisor and site HR's
  • To address escalations and take the corrective actions for the escalations
  • Reviewing the existing SOP’s and making necessary changes in them with reference to the new updates and have knowledge sharing session with team on a regular basis
  • Improve the system by studying current practices, designing modifications and helping new hires related to technical and process issues
  • Preparing daily reports of the large data of issues flowing in and getting resolved by the team to Ensure the Service level are achieved at all times for HRS processes.
  • Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
  • Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
  • Devised and implemented processes and procedures to streamline operations.

Education

BACHELOR oF ENGINEERING - Computer Science And Engineering

Malla Reddy Engineering College For Women
Hyderabad
05.2018

Skills

  • Employee training
  • Maintain employment records
  • Onboarding new hires
  • HRIS managements
  • Timesheet review
  • Process paperwork
  • Problem Resolution
  • Team Leadership
  • Teamwork and Collaboration
  • Complex Problem Solving
  • Conflict Management
  • Training Support
  • Termination Procedures
  • Maintaining Employee Records
  • Kronos Timekeeping
  • Scheduling

Accomplishments

  • Customer Service - Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Selected to train new office personnel in policies, procedures and office management software.
  • Achieved recognition by management for friendly and responsive service.

Affiliations

  • Multiple Appreciation email from leadership and peers for delivering results.
  • Dazzler Award for best performer in the month of August, September and October 2020.
  • Within Nominated for peer recognition award.
  • Developed high attention to details trait and learnt to work under pressure at high volume as the Service level Agreement (SLA) to finish a task in 4 hours.
  • Zero escalations contently met quality and SLA benchmark and received several appreciations for keeping good practice and showing customer Obsession

Timeline

HR Associate (HR Assistant I)

Collabera Technologies(Amazon)
12.2022 - Current

CTK Associate (HR Assistant I)

AMAZON
03.2020 - 05.2021

BACHELOR oF ENGINEERING - Computer Science And Engineering

Malla Reddy Engineering College For Women

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Tammali Haripriya