Results-driven professional with extensive experience in quality control and management at Dollar General Market. Proven expertise in visual inspection and quality processes, enhancing product compliance and operational efficiency. Skilled in training teams and optimizing workflows, fostering a collaborative environment that boosts productivity and customer satisfaction.
Work History
Quality Control Inspector
1 Year 7 Months
Tree City Sorting | 08.2021 - 03.2023
Conducted visual inspections to identify defects in products and packaging.
Utilized measuring instruments to assess product dimensions and ensure compliance.
Documented inspection results and communicated findings to production teams.
Collaborated with team members to implement quality improvement initiatives.
Manager
9 Years 5 Months
Dollar General Market | 05.2004 - 10.2013
Oversaw daily operations to ensure efficient workflows and customer satisfaction.
Trained staff on store policies, procedures, and best practices for service excellence.
Managed inventory levels using retail management systems, reducing stock discrepancies.
Implemented merchandising strategies to enhance product visibility and drive sales.
Analyzed sales data to identify trends and optimize product assortment for market demands.
Developed employee schedules to balance workload and maintain coverage during peak hours.
Enhanced store layout based on customer feedback, improving overall shopping experience.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Manager
10 Years 1 Month
Paveys / BP | 03.1994 - 04.2004
Oversaw daily operations to ensure efficient workflows and customer satisfaction.
Trained staff on store policies, procedures, and best practices for service excellence.
Managed inventory levels using retail management systems, reducing stock discrepancies.
Implemented merchandising strategies to enhance product visibility and drive sales.
Analyzed sales data to identify trends and optimize product assortment for market demands.
Manufacturer
2 Years 2 Months
Visteon | 01.1992 - 03.1994
Operated machinery to assemble automotive components efficiently.
Conducted quality inspections to ensure compliance with production standards.
Collaborated with team members to streamline assembly processes.
Maintained accurate records of production output and material usage.
Education
No Degree - Business
Florida SouthWestern State College | Fort Myers, FL