Tamoghno Saha
Kolkata
Summary
Results-driven BCA student with hands-on experience in operations management and customer relations. Skilled in analytical thinking, adaptability, and effective communication. Committed to enhancing customer experiences and driving operational efficiency. Seeking an entry-level role in a reputable MNC to support business growth.
Overview
1
1
year of post-secondary education
Work History
Store Manager
SAHA Stores
- Led daily store operations, ensuring smooth workflow and inventory accuracy.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and conducted physical counts to minimize loss.
- Conducted inventory management and maintained stock levels efficiently.
- Coordinated with suppliers to maintain optimal stock levels.
- Analyzed sales trends to enhance product selection and drive effective promotions.
- Enhanced customer satisfaction through personalized service and timely issue resolution.
- Resolved customer issues effectively to promote satisfaction and loyalty.
- Managed billing operations and maintained financial accuracy using POS systems.
Sales Associate
Lil Paws
- Delivered customer-centric solutions by understanding and addressing client needs.
- Handled customer inquiries and resolved issues promptly.
- Processed transactions accurately at the point of sale.
- Maintained visual merchandising standards and ensured product availability.
- Educated pet owners about product features and benefits.
- Strengthened communication and problem-solving capabilities in a fast-paced environment.
Education
Bachelor of Computer Applications -
Techno University
Salt Lake 06.2025 - 06.2026
Higher Secondary - ISC
The Assembly of God Church School
KolkataSkills
- Customer Relationship Management (CRM)
- Operations & Inventory Management
- MS Office (Excel, Word) & Data Handling
- Basic Programming (C, Java)
- Communication & Stakeholder Handling
- Problem Solving & Time Management
- Cash handling
- Inventory management
- Sales analysis
- Loss prevention procedures
- Retail inventory management
- Marketing and promotions
Websites
Hobbies and Interests
- Cricket
- Football
- Volleyball
- Table Tennis
- Fitness & Gym
Languages
- English, Professional
- Bengali, Native
- Hindi, Professional
Leadership Experience
- Actively participated in inter-school and college sports competitions demonstrating teamwork and leadership.
- Coordinated team activities and events, enhancing collaboration and organizational skills.
- Developed strong public speaking abilities through active participation in events.
Timeline
Bachelor of Computer Applications -
Techno University
06.2025 - 06.2026
Store Manager
SAHA Stores
Sales Associate
Lil Paws
Higher Secondary - ISC
The Assembly of God Church School