Tamra Murphy
Sellersburg
Summary
Dynamic General Manager with a proven track record at Wendy's Fast Food, excelling in operations management and cost control. Enhanced team productivity and customer satisfaction through innovative training programs and effective resource allocation, achieving significant reductions in food waste. Committed to fostering employee retention and maintaining high-quality service standards.
Experienced with overseeing all aspects of food service operations, including staff management and customer relations. Utilizes strategic planning to enhance service quality and operational efficiency. Track record of implementing effective training programs and maintaining high standards of excellence.
Overview
12
12
years of professional experience
Work History
General Manager of Food Service
Wendys Fast Food
03.2023 - Current
- Assisted in developing operational strategies to enhance food service efficiency.
- Supported daily management of food service operations, ensuring compliance with safety standards.
- Learned and utilized inventory management systems to track supplies and reduce waste.
- Collaborated with team members to maintain high-quality service standards during peak hours.
- Participated in staff training sessions to improve customer interaction and service delivery skills.
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Oversaw training of more than 25 team members.
General Manager
Wendys Fast Food
01.2014 - 10.2019
- Directed operational strategies to enhance efficiency and optimize resource allocation.
- Managed budgeting processes, ensuring alignment with organizational goals and financial performance.
- Oversaw staff training programs, fostering a culture of continuous improvement and development.
- Implemented performance metrics to monitor team productivity and drive accountability.
- Led operational initiatives to enhance team productivity and customer satisfaction.
Education
High School Diploma -
Silver Creek High
Sellersburg, IN05-2008
Skills
- Operations management
- Cost control
- Creativity and innovation
- Marketing and promotions
- Scheduling and rostering
- Quality control
- Purchasing
- Ordering supplies
- Health inspections
- Employee retention
- Kitchen operations management
- Reliable and responsible
Timeline
General Manager of Food Service
Wendys Fast Food
03.2023 - Current
General Manager
Wendys Fast Food
01.2014 - 10.2019
High School Diploma -
Silver Creek High
Similar Profiles
Dexter EmoryDexter Emory
Shift Manager at Wendys Fast FoodShift Manager at Wendys Fast Food
Ashley ZempelAshley Zempel
Crew Trainer at Wendys Fast FoodCrew Trainer at Wendys Fast Food
Blake CannonBlake Cannon
Restaurant Team Member at Wendys Fast FoodRestaurant Team Member at Wendys Fast Food
Rachel EsparzaRachel Esparza
Barista at Coffee CrossingBarista at Coffee Crossing
Rachel SchuetzRachel Schuetz
Human Resource Manager at Industrial Air Centers LLCHuman Resource Manager at Industrial Air Centers LLC