TAMTAM PRAKASH
Narsapur
Summary
Customer service professional with proven ability to improve customer satisfaction and streamline support processes. Valued for strong collaboration and adaptability in dynamic environments. Known for problem-solving skills and empathetic communication.
Offering strong communication and problem-solving skills, eager to learn and excel in customer-driven environment. Delivers understanding of effective communication techniques and ability to quickly grasp new systems and processes. Ready to use and develop problem-solving and interpersonal skills in role.
Overview
2
2
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Customer Support Specialist
Airtel
10.2023 - 09.2025
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Utilized CRM systems effectively to track customer interactions, document detailed case notes, and access relevant account information quickly when needed.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
Education
B.Tech - COMPUTER SCIENCE AND ENGINEERING
B.V.Raju Institute Of Technology
Narsapur, Medak, Telangana12.2025
Intermediate - M.P.C.
BRACT SWREIS
Narsapur, Medak, Telangana03.2019
SSC - undefined
Z.P.H.S GHANDHARIPALLY
GHANDHARIPALLY, Medak, Telangana03.2017
Skills
Problem Solving
Certification
Python(Basic) Hackerrank, Online Apr 2022 - May 2022
Timeline
Customer Support Specialist
Airtel
10.2023 - 09.2025
Intermediate - M.P.C.
BRACT SWREIS
SSC - undefined
Z.P.H.S GHANDHARIPALLY
B.Tech - COMPUTER SCIENCE AND ENGINEERING
B.V.Raju Institute Of Technology