Tamuka Chagonda PMP MBA

• Developed and maintained 15+ advanced dashboards using Power BI, SQL, and Oracle Database, integrating MMS (inventory) and Axium (patient management) systems to deliver real-time insights across 9+ IU clinics.
• Led a data-driven cost-per-appointment initiative using Power BI, reducing average procedure costs by 12% within six months and informing strategic budgeting decisions.
• Designed and implemented an RFID-enabled inventory tracking system integrated with Axium and MMS, improving stock accuracy by 30% and reducing stockouts by 40% through a Just-in-Time delivery model.
• Conducted trend analysis across 500+ inventory SKUs, reducing inventory loss by 25% and optimizing ordering schedules to improve supply chain efficiency and reduce waste.
• Created dynamic KPI dashboards with drill-down functionality to monitor procurement, usage, and cost trends, increasing ordering efficiency by 15% and improving decision-making visibility.
• Produced integrated financial and operational reports supporting finance and operations teams, influencing over $2M in annual budget planning, compliance, and strategic initiatives.

• Build and maintain predictive and prescriptive models to forecast demand, optimize inventory, and identify cost-saving opportunities.
• Leverage tools like Power BI, Tableau, SAP Analytics Cloud, or SQL to create dynamic dashboards for real-time procurement KPIs.
• Collaborate with department managers to develop sourcing strategies using market intelligence and benchmarking data.
• Support supplier relationship management (SRM) with scorecards and joint performance reviews.
• Use RFID, IoT, or barcoding systems to enhance inventory visibility and JIT delivery.
• Quantify and report procurement ROI, working closely with finance to track savings realization.
• Integrate AI/ML models to improve demand forecasting, supplier risk scoring, and contract compliance.
• Monitor geopolitical, supply chain, and ESG risks in supplier networks.
• Create and maintain supplier risk dashboards and contingency plans.

• Managed cross-functional operations, vendor negotiations, and process automation.
• Led onboarding and client implementation for new contracts.
• Integrated a new vendor system, improving turnaround time by 200%.
• Established help desk ticketing with JIRA and Salesforce.
• Reduced operational bottlenecks and trained internal teams.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Facilitated smooth collaboration between departments through clear communication channels.

Contribute to strategic sales campaigns, thought leadership pieces, and innovation projects aimed at expanding PPS's market share in the professional segment.

Tailor individual and business policies to optimize coverage vs. cost, ensuring alignment with clients’ career stage, financial goals, and professional risks.

Conduct in-depth risk profiling and needs analysis using advanced tools and actuarial models to identify gaps in cover.

Collaborate with underwriters and actuaries to influence product development and pricing strategies based on market demand and client feedback.

Leverage CRM systems and analytics tools to track client engagement, trigger proactive policy reviews, and recommend upgrades based on life events or market shifts.

Ensure 100% compliance with FAIS, FICA, POPIA, and internal PPS policies by maintaining audit-ready documentation and upholding ethical advisory standards.