Tanay Sharma

• Worked on setting up the billing and collection process for a Food delivery start up
• Worked on setting up budgeting and forecasting framework for a U.S start up (aggregator for health clubs) Designing and setting up of business critical KPI’s. Report on orders pipeline and funds flow statement for the organization
• On-site assignment completed for Quintles Global for transitioning AP and procurement processes from Onshore to India. Creation and sign-off of Operating procedures, KPI’s and SLA’s (April to Aug’24)

• Led the setup of a Global Shared Services Center, driving standardization and operational efficiency across Finance functions.
• Enhanced operational effectiveness for the Accounts Payable (AP) team through process optimization and control improvements.
• Designed and implemented performance frameworks, including KPIs, SLAs, and governance models to measure and sustain service excellence.
• Established a structured governance cadence with weekly, monthly, and quarterly review mechanisms for performance tracking and issue resolution.
• Ensured adherence to internal compliance and audit requirements, strengthening financial controls and process transparency.
• Successfully managed internal audits for the AP function, achieving compliance with zero major observations.

• Led multiple end-to-end transition and transformation projects covering project planning, execution, stakeholder management, governance, and performance tracking.
• Facilitated transition planning workshops with cross-functional stakeholders to define timelines and develop detailed Gantt-based transition roadmaps.
• Drove project governance and tollgate reviews, ensuring timely sign-offs, issue resolution, and delivery within defined SLAs.
• Partnered with Program and Transition Leads to drive communication, change enablement, and address organizational and people sensitivities.
• Streamlined business processes through comprehensive “As-Is / To-Be” documentation, knowledge transfer, and offshore team training.
• Performed process gap analysis and designed future-state roadmaps for Finance and HR functions, integrating RPA, workflow automation, and digital tools.
• Ensured seamless post-transition stabilization, driving operational excellence and process standardization across transitioned functions.
• Successfully led major global transitions — including F&A and Payroll from Australia and the Middle East, HR operations across India, and IS&T Service Desk for an Australian client.
• Managed large-scale vendor transitions such as spinning off UK F&A and HRO operations to third-party providers supporting 300+ FTEs.
• Delivered strategic consulting support to enhance HR Shared Services through Oracle Fusion optimization, automation enhancements, and performance measurement frameworks.

• Drove business expansion by farming additional opportunities within existing client accounts, adding 35+ headcount to the delivery portfolio.
• Optimized financial performance and cost efficiency through strategic budgeting, delivery cost reduction, and Lean-driven process improvements.
• Led large-scale global operations with a span of 280+ FTEs and 5 Senior Managers, overseeing functions across P2P, R2R, O2C, Advertising Ops, Media Analytics, and Accounting.
• Acted as the primary client partner, managing strategic relationships between external clients, account leadership, and BPM delivery teams.
• Implemented robust governance and performance frameworks, ensuring SLA compliance, metric-driven delivery, and proactive issue resolution.
• Strengthened financial controls for SAP General Ledger and Payables, ensuring accuracy, compliance, and audit readiness.
• Key member of the BPM India Leadership Team, driving standardization, transformation initiatives, and operational excellence across delivery centers.

• Held global accountability for Business Planning and Operations for the Fixed Income Content division, driving strategic and financial alignment across global teams.
• Led 5-year strategic and annual budget planning, overseeing an overall budget portfolio of USD 10 million with focus on efficiency and ROI.
• Directed financial governance and reporting, including budget vs. actual analysis, variance tracking, and executive performance reporting.
• Served as the primary liaison between Content Finance and Fixed Income Content teams, ensuring transparent communication and financial alignment.
• Managed global project budgets for key initiatives in automation, data transformation, migrations, and integration programs, ensuring optimal utilization of funds.
• Provided strategic and tactical consulting support to the global Fixed Income leadership on business planning, resource allocation, and operational optimization.
• Delivered consistent headcount and cost savings through proactive workforce and integration planning.

• Led global Fixed Income Data Operations covering multiple functions — Terms & Conditions (English-speaking markets and Eurobonds), Issuer File & Ratings, Eurobond New Issues Editorial, Structured Products (US), RTFI Price Monitoring, Six Sigma data cleanse projects, and Asia Terms & Conditions.
• Established and scaled the Fixed Income Data Operations team from 7 to 200 FTEs within two years, building a high-performing global delivery capability.
• Directed end-to-end transition of Fixed Income processes from EMEA, US, and APAC regions to the Bangalore Global Operations Centre, enabling 24x7 delivery coverage.
• Oversaw global data operations and governance, ensuring accuracy, timeliness, and compliance in data management and contribution to product development and support.
• Drove continuous improvement initiatives leveraging process optimization and automation to maximize productivity and enhance client satisfaction.
• Accountable for people and performance management, including compensation planning, attrition control, appraisals, and talent development.
• Implemented robust talent management frameworks, including resource hiring, training, succession planning, and capability development, to sustain long-term operational excellence.

Supervised end-to-end accounting and processing services for a major client business line, ensuring accuracy, compliance, and timely delivery.

Accountable for financial accounting and reporting impacting key components of the client’s financial statements and audit readiness.

Managed the complete accounting close cycle, ensuring adherence to timelines, process accuracy, and internal control standards.

Ensured compliance with financial, regulatory, and client-specific accounting policies, conducting periodic reviews and updates.

Owned service delivery governance, including SLA design, finalization, and performance tracking; served as the primary client point of contact for issue resolution.

Led multiple process improvement and Six Sigma initiatives, delivering USD 50,000 in annual savings through workflow redesign and efficiency enhancement.

Spearheaded migration and stabilization of four downstream processes from Houston, ensuring completeness of knowledge transfer and operational continuity.

Led a 60-member team, including 5 Team Leads, fostering a culture of quality, accountability, and continuous process improvement.

• Drove recovery of outstanding vendor debit balances, achieving USD 620K in recoveries and implementing process redesigns to prevent recurrence.
• Led control and process improvement initiatives, including CSA and Six Sigma pilots for U.S. Invoice Processing, enhancing accuracy and compliance.
• Key contributor to the Global “One Stop Capture” project, eliminating duplicate processes, reducing 8 FTEs, and saving USD 15.5K annually in float loss.
• Managed seamless migrations of key P2P and disbursement functions from Malaysia and the U.K., ensuring operational continuity and compliance.
• Improved reconciliation efficiency through automation and TPQA, achieving a 70% auto-match rate versus 25% at project start.

• Development and Preparation of MIS, providing reports for various Analysis, Budgets, Regulating Dispatches, Inventory Control, Invoicing, Sales Analysis, Liaison with Head Office.
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