Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Tanaya Das

Gurgaon

Summary

Dedicated process specialist with six years of total experience working with the banking and payments team under GPS delivery, including one year and eight months of experience in control and settlement, with a strong focus on quality assurance and risk management. I am a professional with a reliable compass and a sound understanding of systems, such as Autorek, Sonata, GFAS, Swift statements, XTRAC Workhub, Origo, etc. I am well-versed in other tools like SharePoint, Power BI, Microsoft 365, JIRA, Visio, and SAP - Signavio. I am a highly motivated employee with the desire to take on new challenges, and I am ready to step forward into a leadership role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Process Specialist

Fidelity International
Gurgaon
07.2019 - Current

- Driving quality assurance and implementing control measures.

- Effective governance of MI items in compliance with CASS.

- Risk management and process improvement leading to a good customer experience.

- Employee engagement, organizing all-hands meetings, and fun activities.

- Coordinated cross-functional teams to streamline operations and enhance collaboration.

- Facilitate meetings to discuss process challenges and propose actionable solutions.

- Implementing changes to existing procedures as required by management.

- Managing learning and training session within the team.

- Sound understanding of systems like Autorek, Sonata, GFAS, Swift statements, XTRAC Workhub, Origo etc.

Education

MBA - Finance

ICFAI Business School
Gurgaon
02-2019

Skills

  • Effective communication
  • Problem solving
  • Employee engagement
  • Cross-functional collaboration
  • Quality assurance
  • Attention to detail
  • Agility
  • Decision making
  • Accountability

Accomplishments

  • I have worked with the SIPP NIGO team and the Retail Pension Dealing team in leading the smooth transition of NIGO from the UK to India in 2020-2021, strategizing the process change in retail pension for payments, and reducing the number of NIGO items
  • I have achieved operational excellence certificate for my work on process flow maps on Visio and the Knowledge Base in 2022.
  • In early 2024, I worked on the consolidation of the UK Control and C&S, which included all the XTRAC queues and key processes of UK Control transitioned into C&S. Again, I am happy to have led this and worked on the aging items, along with the risk profile
  • I have received risk management champion certificate and a quality assurance certificate within my capability
  • Recently, I have completed my yellow belt mission in driving 100% risk reduction in handling ad hoc manual keying, and IAT requests from different teams
  • I have worked on some major projects and testings like

1. Project goal: WBS explosion

2. HSBC bank loan setup in payments in

3. Corporate and trust migration

4. Bai to Swift

5. Appian manual payment changes and unmatched payment setup

6. Testing in Project Brighton

Languages

English
First Language

Certification

Advance Excel

Power BI

Timeline

Process Specialist

Fidelity International
07.2019 - Current

MBA - Finance

ICFAI Business School
Tanaya Das