Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Tanaya  Ghosh

Tanaya Ghosh

Kolkata

Summary

As I have demonstrated almost 21 years of service to the aviation industry without any deviations I look forward in joining the league of experts in making Air India a world class organization.

Overview

23
23
years of professional experience

Work History

Cabin Executive

Air India
Kolkata
09.2005 - Current
  • Developed and implemented strategies to increase executive efficiency.
  • Collaborated with other departments in the organization to develop strategic plans on day to day basis.
  • Established relationships with key partners and vendors to ensure successful project outcomes.
  • Provided guidance on operational policies and procedures to ensure compliance with regulatory requirements to my team members.
  • Implemented effective communication protocols between executives and staff members.
  • Led initiatives to improve customer service levels throughout the organization.

Cabin Crew Member

Alliance Air
Kolkata
03.2003 - 07.2005

Education

Bachelor of Arts -

Loreto College
Park Street, Kolkata
11-2002

Skills

  • Workflow Planning
  • Risk Management
  • Service Quality Improvement
  • Quality Management
  • Vendor Negotiations
  • Customer Relations
  • Facility Management
  • Change Implementation
  • Customer Retention
  • Team Leadership
  • Time and Resource Optimization
  • Communication Skills
  • Customer-Oriented
  • Strategic Planning
  • Performance Evaluations
  • Innovation management

Languages

English, Hindi, Bengali
Advanced
C1

Timeline

Cabin Executive

Air India
09.2005 - Current

Cabin Crew Member

Alliance Air
03.2003 - 07.2005

Bachelor of Arts -

Loreto College
Tanaya Ghosh