Tania Bhadury

• Handling escalations, building relationships, and managing accounts for TM International Logistics LTD (Tata Steel)
• Generated weekly, monthly, quarterly reports summarizing key performance indicators.
• Contributed ideas towards process improvements that would increase efficiency or productivity levels.
• Prepared status reports to communicate progress to stakeholders and management teams.
• Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
• Collaborated with senior leadership on strategic planning initiatives related to future projects.
• Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
• Conducted risk assessments and identified potential issues that could affect project success.
• Developed and implemented project tracker or calendar to meet and maintain standards.

• Maintaining & expanding relationships with significant clients.
• Maintain and develop the strategic relationships with the Key Accounts.
• Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential within existing customers.
• Managed key account matters including solving issues, updating on project milestones, attending meetings and managing other communications.
• Conducted in-depth research into accounts to obtain a better understanding of company's values, backstories and additional information.
• Ensured accounts felt valued and up to date on matters by communicating with them daily.
• Conducted in-depth client consultations to understand their needs, requirements and expectations.
• Applied excellent negotiation, upselling and sales techniques to maximise revenue.

• Account Management: Managing Clients & their accounts throughout, assisting in new avenues of business generation and actively reaching out to new clients.
• Requirement Analysis : New requirement gathering and analysis.
• Client Relationship Management: Building long-term relationships with key clients. Addressing customer concerns and complaints.
• New Business Development and Formulating & Assisting in Business Development is one of my forte.

• Account Management: Managing sales and relationships with particular customers, assisting in new avenues of business generation and actively reaching out to new clients.
• Channel Development: Devising methods and strategies and effectively placing those in selling desired services to the customers. This apart, I am also into building and maintaining relationships for attracting the potential and retaining existing customers on a long term basis.
• Requirement Analysis: My interaction with the clients help me in thoroughly understanding their requirements. Effectively identifying the types of services that our clients require in meeting their desired aims and objectives is one of my major roles. Once the requirements get approved, I frequently interact to know and suggest further changes or developments in the nature and scope of the project.
• New Business Development and Formulating & Assisting in Business Development is one of my forte. Generating new and unique requirements for our business growth has always been a challenging task for me. I do a lot of verification before picking up new business assignments. It helps me in knowing the potentialities of our business along with validating our company credits.
• Client Relationship Management: This is another vital job role of mine which involves maintaining cordial relationship with our existing clients. It actually ensures in mutual growth and development on a long term basis.
• Strategic Partnership: This job role helps me in getting associated with other organizations who think in similar terms with us on business prospects. It facilitates in establishing our presence in the untapped areas

• Lead requirements analysis, validation and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable
• Help clients find the subject and medium that best fits their unique identity, and then help them produce high-quality output that meets their objectives.New Business Development and Formulating & Assisting in Business Development
• Elicit requirements gathering
• Help the team to convert ideas and thoughts into requirements so that a proper business model can be generated out of the planning process.
• Ability to communicate (verbal and written) with business units that rely on that information to define system requirements or organisational processes.
• Effectively communicate relevant information to company management
• Suggests areas for improvement in internal processes along with possible solutions
• Manage requirements trace-ability information and track requirements status throughout the project duration.
• Conduct research to identify new markets and customer needs
• Build long-term relationships with new and existing customers
• Revenue collection.

• Lead Generation through direct marketing and online bidding
• Lead requirements analysis, validation and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable
• Understand customer and user requirements, their strategies and their goals
• New Business Development and Formulating & Assisting in Business Development
• Build long-term relationships with new and existing customers
• Revenue collection.

• Financial analysis of different projects of clients starting from budgeting the project, resource allocation
• Understand customer and user requirements, their strategies, and their goals
• Lead Generation through direct marketing and online bidding
• New Business Development and Formulating & Assisting in
• Business Development
• Build long-term relationships with new and existing customers
• Revenue collection.

• Worked as a Software Marketing Executive and handled many clients of USA, Australia and UK for advertising and promoting our Enetfix antivirus products throughout the world keeping into consideration all the marketing strategies

• Have worked in EM and used various tools like OPA (oracle policy automation), eclipse, toad
• Experience in Technical Design Document creation
• Worked on Translation of welsh language to English for DWP project
• Have worked on various other projects as a part of this, ASD Path Finder support work, ASD MR1 and a bit in ASD BUS
• Worked for an year with AT&T client for managing their account.
• Worked in a Portfolio Project for AT&T - Force 10.4, Up gradation and CIM Technology
• Experience in Automation testing by using Fitness tool

and lot more.