Tania Ghosh
Kolkata
Summary
Seasoned Clinical & Operations Manager with a robust background in clinical case management and a proven track record of enhancing quality assurance at Lira Health International. Expert in regulatory compliance and crisis intervention, adept at resource allocation and employee training. Demonstrates exceptional leadership in developing staff and streamlining processes for optimal efficiency and compliance.
Overview
11
11
years of professional experience
Work History
Clinical & Operations Manager
Lira Health International
Mumbai
12.2020 - Current
- Critical case management, crisis intervention & Clinical case supervision
- Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work, assessing performance, and guiding professional development, rewarding and disciplining employees, and addressing employee relations issues, and resolving problems.
- Participate in the selection for hiring new employees by conducting candidate review and participating in the interviewing process. Ensure that new employees are properly onboarded and trained.
- Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
- Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies based on their experience and training.
- Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.
- Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
- Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings, as outlined by clinical operations management.
- May collaborate with other clinical teams and other functional leadership to manage project related challenges and to achieve exemplary customer service.
- Participates in corporate or organizational departmental quality or process improvement initiatives.
- Developed and implemented clinical operations processes to ensure compliance with regulatory requirements.
- Participated in meetings with other healthcare professionals to discuss best practices.
Clinical Psychologist
Freelancer
Kolkata
07.2014 - Current
- Conducting Counselling sessions
Clinical Psychologist
TalktoAngels
Kolkata
06.2019 - 05.2024
- Conducting Online Counselling Sessions
Clinical Consultant & Psychology Teacher
My Tutorials
Kolkata
04.2020 - 11.2020
- Classroom Training { Psychology }
Assistant Professor of Psychology
IIPR
Bangalore
06.2019 - 03.2020
- Teaching Graduate & Post-Graduate psychology students
Clinical Psychologist
MoodCafe
Bangalore
03.2019 - 03.2020
- Online Counselling Sessions
Associate Psychologist
Noitacute Educational Services Pvt Ltd
Bangalore
05.2018 - 02.2019
- Conducting Counseling Sessions
Geriatric Counsellor
Caveo
Kolkata
11.2017 - 09.2018
- Counselling Sessions for Geriatric Population
Education
M.PHIL in Clinical Psychology - Clinical Psychology
The West Bengal University of Health Sciences
Kolkata12-2017
Master of Science - Developmental Psychology
University of Calcutta
Kolkata06-2014
Bachelor of Science - Psychology
University of Calcutta
Kolkata06-2012
Skills
- Clinical case management
- Quality assurance
- Regulatory compliance
- Crisis intervention
- Resource allocation
- Employee training
Timeline
Clinical & Operations Manager
Lira Health International
12.2020 - Current
Clinical Consultant & Psychology Teacher
My Tutorials
04.2020 - 11.2020
Clinical Psychologist
TalktoAngels
06.2019 - 05.2024
Assistant Professor of Psychology
IIPR
06.2019 - 03.2020
Clinical Psychologist
MoodCafe
03.2019 - 03.2020
Associate Psychologist
Noitacute Educational Services Pvt Ltd
05.2018 - 02.2019
Geriatric Counsellor
Caveo
11.2017 - 09.2018
Clinical Psychologist
Freelancer
07.2014 - Current
M.PHIL in Clinical Psychology - Clinical Psychology
The West Bengal University of Health Sciences
Master of Science - Developmental Psychology
University of Calcutta
Bachelor of Science - Psychology
University of Calcutta
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