Taniksha Budhraja
Dubai
Summary
Sales and account management professional with 6 years of experience in SaaS and travel technology. Skilled in growing business with existing clients through cross-selling and upselling. Experienced in handling key accounts across the Middle East and building strong relationships with senior decision-makers. Comfortable managing the full sales process, creating custom proposals, and working with different teams to ensure client success. Familiar with tools like Salesforce and good at using data to find new opportunities. Strong understanding of the travel and hospitality industry in the region.
Overview
7
7
years of professional experience
Work History
Account Manager - B2B Business Development
RateGain
Dubai
10.2023 - Current
- Managed a portfolio of high-value strategic accounts across the Middle East, driving long-term relationships, and delivering measurable business value.
- Identified upsell and cross-sell opportunities across the RateGain product suite, contributing to consistent revenue growth and client expansion.
- Built and maintained strong relationships with C-level stakeholders and key decision-makers to influence strategic adoption and account development.
- Led end-to-end sales processes—including needs analysis, proposal creation, commercial negotiations, and contract closure—to exceed quarterly and annual revenue targets.
- I represented RateGain at industry events, client meetings, and regional forums, strengthening brand visibility and customer engagement in the MENA market.
- Understood client requirements and offered customized SaaS solutions to solve key business challenges in the travel technology space.
- Utilized CRM tools like Salesforce to track the pipeline, analyze account performance, and build strategic growth plans for key customers.
Senior Business Analyst
Homeward Mortgage
Delhi
02.2022 - 01.2023
- Expanded the agent network by 50%, aligning with strategic revenue goals.
- Boosted revenue by 20% through market analysis and process enhancement.
- Mentored junior analysts in negotiation, sales strategies, and client success.
Business Analyst
Better Mortgage
Delhi
03.2020 - 02.2022
- Maintained zero escalations in 2021 and managed a 20-account portfolio.
- Streamlined operations and improved responsiveness of internal teams.
- Interpreted data to support leadership decisions, and mitigate financial risk.
Senior Business Executive
MakeMyTrip
Delhi
08.2018 - 02.2020
- Secured 100+ new hotel partnerships and generated $34,700+ in campaign revenue.
- Integrated 120+ hotels, boosting engagement on the MMT platform.
- Negotiated favorable contracts and provided performance insights to hotel partners.
- Rate parity, inventory management, and portfolio campaigns, like Same Day 0 Cancellation charge.
Education
MBA - Finance & Marketing
Amity University
Delhi, India06-2018
Skills
- Account management
- Sales strategy
- Market analysis
- Contract negotiation
- CRM software
- Revenue growth
Languages
Hindi
First Language
English
Proficient (C2)
C2
French
Elementary (A2)
A2
Timeline
Account Manager - B2B Business Development
RateGain
10.2023 - Current
Senior Business Analyst
Homeward Mortgage
02.2022 - 01.2023
Business Analyst
Better Mortgage
03.2020 - 02.2022
Senior Business Executive
MakeMyTrip
08.2018 - 02.2020
MBA - Finance & Marketing
Amity University
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