Tanish Chauhan
Platform Data Executive
New Delhi
Summary
Detail-oriented Healthcare Operations and Remote Cardiac Monitoring professional with expertise in patient onboarding, cardiac device monitoring, and medical records management. Experienced in managing vendor portals, ensuring accurate data transmission and clinical documentation. Skilled in CardioMEMS monitoring, EHR documentation, patient scheduling, and workflow management, supporting efficient operations and quality patient care.
Overview
4
4
years of professional experience
1
1
Certification
1
1
Language
Work History
Platform Data Executive
Octagos Health
Noida
09.2023 - 05.2026
- Managed the onboarding and registration of new patients from vendor portals, including Medtronic, Abbott, Boston Scientific, and Biotronik, ensuring accurate and timely data entry into the platform.
- Reviewed and completed missing patient information by contacting patients, healthcare providers, and vendor support teams to maintain data accuracy and compliance.
- Updated patient records by assigning missing Medical Record Numbers (MRNs), and provider information.
- Archived active transmissions from vendor portals and reconciled transmission data with the platform to ensure accuracy of patient-device monitoring records.
- Investigated unmatched transmissions and manually added them to patient profiles.
- Monitored CardioMEMS patients through vendor portals, escalating red alerts according to established protocols to enhance patient safety.
- Generated and reviewed CardioMEMS patient reports, uploading them to support clinical monitoring and improve patient care.
- Retrieved and uploaded patient reports from eClinicalWorks (eCW) into the monitoring platform.
- Coordinated with vendor support teams to obtain missing device-related information, including serial numbers, implant dates, and model numbers.
- Maintained high standards of data quality, accuracy, and documentation while supporting remote cardiac device monitoring operations.
Customer Care Representative
Lulu and Sky
New Delhi
04.2023 - 09.2023
- Resolved customer inquiries through phone, email, and chat to enhance satisfaction levels.
- Provided product information and support to assist customers in making informed purchases.
- Managed order processing and returns to ensure timely resolutions for customer issues.
- Collaborated with team members to streamline communication processes and improve service delivery.
Remote Care Specialist
Medphine
01.2022 - 02.2023
- Coordinated patient appointments by scheduling consultations based on physician availability and clinic schedules.
- Monitored and managed doctors’ calendars to ensure timely appointment booking, and optimal utilization of available slots.
- Maintained effective communication with patients and healthcare providers to facilitate efficient scheduling and follow-up care.
- Retrieved and uploaded diagnostic reports, including EKG, ECG, and X-ray reports, into eClinicalWorks (eCW) from external platforms.
- Ensured accurate and timely documentation of patient records within the electronic health record (EHR) system.
- Verified and organized medical documentation to support clinical workflows and continuity of patient care.
- Assisted in maintaining data accuracy and compliance with healthcare documentation standards.
Education
Bachelor of Arts - Humanties
Delhi University
New Delhi 05.2001 -
Skills
- Patient Scheduling, Healthcare Administration & Workflow Coordination
- Patient monitoring
- Data Management, Records Auditing & Documentation Accuracy
- Quality assurance
- Process Improvement & Operational Efficiency
- Patient Engagement
- Critical thinking
- Organizational skills
Certification
Hippa
Hobbies
- Gaming
- Traveling
- Socializing and Networking
Timeline
Platform Data Executive
Octagos Health
09.2023 - 05.2026
Customer Care Representative
Lulu and Sky
04.2023 - 09.2023
Remote Care Specialist
Medphine
01.2022 - 02.2023
Bachelor of Arts - Humanties
Delhi University
05.2001 -