Summary
Overview
Work History
Education
Skills
Accomplishments
Aspirations
Timeline
Generic

Tanisha Budhiraja

Summary

Strategic Leader with nearly 6 years of experience driving operational excellence, team growth, and client-centric strategies. Proven track record of innovation, process improvement, and exceptional results in dynamic environments.

Overview

6
6
years of professional experience

Work History

Sr. QA (Ad Ops & Keyword Research)

Google Operations Center
06.2022 - 04.2024
  • Led keyword research, boosting ad performance by 20% and revenue by 15%
  • Mentored teams on effective communications and client satisfaction
  • Resolved quality issues under tight deadlines
  • Developed training programs and digital resources
  • Demonstrated product expertise, ensuring high customer satisfaction
  • Implemented process improvements, enhancing efficiency.

Sr. Business Analyst, SME & QA (Ad Ops)

Accenture
07.2019 - 06.2022
  • Delivered tailored solutions and precise documentation to drive exceptional customer satisfaction
  • Fostered cross-functional growth through innovative training strategies and collaborative advertising campaigns
  • Enhanced operational efficiency through effective supervision, conflict management, and process optimization
  • Contributed to product refinement, generating innovative feature ideas to drive business growth.

Business Analyst (Ad Operations)

JoulesToWatts Business Solutions
10.2018 - 06.2019
  • Crafted compelling ad copy through in-depth research for global clients
  • Ensured error-free delivery through meticulous proofreading
  • Collaborated with stakeholders to meet project requirements.

Education

Master of Arts - Journalism and Mass Communications

Amity University
Noida, Uttar Pradesh

Post graduation (integrated course) - Communications & Advertising

Guru Jambeshwar University
Hissar, Haryana

Post Graduate Diploma - Public Relations and Advertising

Bhartiya Vidya Bhavan
New Delhi, Delhi

Bachelor of Arts - Journalism and Mass Communications

GGSIPU
New Delhi, Delhi

Skills

  • Adaptability & Problem solving
  • Content Creation & Copywriting
  • Digital tools proficiency
  • Project management
  • Stakeholder relationship & client success
  • Advanced interpersonal skills

Accomplishments

  • Process Innovation: Streamlined workflow, slashing redundancy, and accelerating project delivery by 30%.
  • Client Excellence: Proactively managed high-stakes client relationships, achieving 100% satisfaction and forging lasting partnerships.
  • Leadership Impact: Spearheaded team growth initiatives, boosting performance by 35% and earning leadership recognition.
  • Talent Development: Co-designed and delivered interactive training, bridging 48% of process knowledge gaps and fueling team excellence.

Aspirations

  • Stay abreast of the latest updates around generative artificial intelligence and large language models
  • Continuously learn new strategies to deploy a balanced blend of emotional intelligence

Timeline

Sr. QA (Ad Ops & Keyword Research)

Google Operations Center
06.2022 - 04.2024

Sr. Business Analyst, SME & QA (Ad Ops)

Accenture
07.2019 - 06.2022

Business Analyst (Ad Operations)

JoulesToWatts Business Solutions
10.2018 - 06.2019

Master of Arts - Journalism and Mass Communications

Amity University

Post graduation (integrated course) - Communications & Advertising

Guru Jambeshwar University

Post Graduate Diploma - Public Relations and Advertising

Bhartiya Vidya Bhavan

Bachelor of Arts - Journalism and Mass Communications

GGSIPU

Similar Profiles

CREATE PROFILE
Tanisha Budhiraja