Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
Generic
Tanisha  Lamba

Tanisha Lamba

Working Professional
Gurgaon

Summary

Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across most company environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Information technology position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level information technology position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Service Delivery Partner, HR Operations

Wipro Limited
Gurgaon
03.2023 - Current
  • Oversaw payroll processing tasks, ensuring accurate disbursements while adhering to strict deadlines.
  • Facilitated conflict resolution among team members, promoting a positive working environment that encourages collaboration.
  • Conducted regular audits of HR processes, identifying opportunities for enhanced efficiency and compliance with relevant regulations.
  • Improved HR service delivery by streamlining processes and enhancing communication between departments.
  • Enhanced employee satisfaction with HR operations by addressing concerns and providing timely solutions.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.

Personal Banker

Hdfc Bank
Gurgaon
09.2022 - 02.2023
  • Boosted sales of bank products through effective cross-selling and up-selling techniques.
  • Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
  • Greeted customers and delivered information about new account processes.
  • Verified customer identity and reviewed documentation for accuracy.
  • Activated new accounts and issued customer identification numbers.
  • Backed up teller team by handling needs of new and existing customers at main counter.
  • Tracked and processed customer account requests and applications.
  • Provided customers with additional information regarding account services.
  • Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
  • Assisted in the development of marketing strategies to increase awareness of bank products and services within the local community.
  • Conducted regular audits of cash handling procedures, minimizing risk exposure for the branch.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Streamlined daily operations, ensuring accurate transaction processing and efficient customer service delivery.

Education

B.A.(hons) Economics - Economics

Sri Guru Gobind Singh College of Commerce
Delhi University, Delhi
07.2019 - 05.2022

Skills

Bank services

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Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets
  • Used the service now tools to check for the tickets and communicate with the clients.
  • Used workday to manage the requests made by the employees for changes to be made to their profile and the changes to be made to their team member’s profile.
  • Used hrx assist to send emails and receive the requests made by clients. Also, addressed their issues and communicated with them through the platform.
  • Used Microsoft power point to make exceptional and good presentations.

Software

Oracle flexcube

Ms excel

Ms powerpoint

Me word

Workday

Hrx assist

Service now

Crm next

Interests

Calligraphy

Drawing

Travelling

Timeline

Service Delivery Partner, HR Operations

Wipro Limited
03.2023 - Current

Personal Banker

Hdfc Bank
09.2022 - 02.2023

B.A.(hons) Economics - Economics

Sri Guru Gobind Singh College of Commerce
07.2019 - 05.2022
Tanisha LambaWorking Professional