Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tanisha Paul

Tanisha Paul

Kolkata

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

FRONT DESK MANAGER

SKINVITA CLINIC
01.2019 - 03.2023
  • Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
  • Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
  • Prioritized safety protocols by enforcing security measures at all entrance points.
  • Coordinated with sales department to identify potential leads from incoming inquiries.

Guest Relations Executive

CENTRAL MALL
05.2017 - 08.2018
  • Managed guest feedback effectively, implementing necessary changes for continuous improvement.
  • Ensured adherence to all safety regulations within the property, promoting a secure environment for guests at all times.
  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
  • Monitored inventory levels of essential supplies, coordinating replenishment as needed for uninterrupted service delivery.
  • Developed strong rapport with guests, leading to increased loyalty and repeat business.

Education

MBA - Human Resources Management

IMT GHAZIABAD
Ghaziabad, India
06.2025

BACHELOR OF HOTEL AND HOSPITALITY MANAGMENT - Customer Service Management

NIPS SCHOOL OF HOTEL MANAGMENT
KOLKATA
06.2017

WBCHSE - Commerce

TAKI GIRLS HIGH SCHOOL
Kolkata, India
05.2014

WBBSE -

BETHUNE COLLEGIATE SCHOOL
Kolkata, India
04.2012

Skills

  • Payment oversight
  • Training and mentoring
  • Hospitality Management
  • Customer Service Management
  • Staff Supervision
  • Team Training

Certification


  • Human Resources Assistant ONLINE Training - ALLISON


Timeline

FRONT DESK MANAGER

SKINVITA CLINIC
01.2019 - 03.2023

Guest Relations Executive

CENTRAL MALL
05.2017 - 08.2018

MBA - Human Resources Management

IMT GHAZIABAD

BACHELOR OF HOTEL AND HOSPITALITY MANAGMENT - Customer Service Management

NIPS SCHOOL OF HOTEL MANAGMENT

WBCHSE - Commerce

TAKI GIRLS HIGH SCHOOL

WBBSE -

BETHUNE COLLEGIATE SCHOOL

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Tanisha Paul