Tanisha Sahni
Dehradun
Summary
Dynamic Lease Management Professional with over 10 years of experience in the real estate industry, specializing in lease lifecycle management, tenant relations, and financial analysis. Adept at driving operational efficiency, optimizing lease performance, and fostering strong client relationships across commercial, retail, and residential sectors. Accomplished professional adept at driving team performance, business strategies, and making data-supported recommendations for continuous process improvement. Skilled at identifying optimal tactics for motivating teams and engaging clients.
Overview
14
14
years of professional experience
Work History
SENIOR MANAGER – LEASE MANAGEMENT & OPERATIONS
Unison Infratech Pvt. Ltd.
Dehradun
09.2021 - Current
- Manage the end-to-end lease lifecycle, ensuring accurate documentation and compliance with legal obligations
- Negotiate lease terms, rental rates, and concessions, securing agreements aligned with organizational goals
- Conduct financial analysis of lease agreements, prepare revenue forecasts, and assist in cash flow planning
- Maintain strong tenant relationships to ensure high retention rates and positive experiences
- Lead a high-performing lease management team, fostering collaboration and professional growth
- Increased property occupancy rates by 20% through targeted lease negotiations and tenant acquisition strategies
- Streamlined lease administration processes, reducing document turnaround time by 30%
- Successfully resolved lease disputes, saving the organization ₹5M in potential legal costs
SENIOR BUSINESS DEVELOPMENT OFFICER
Dehra Construction Company Pvt. Ltd.
Dehradun
02.2017 - 08.2021
- Designed and executed business development strategies to expand the company’s client base
- Conducted market analysis and identified lucrative opportunities for business growth
- Established and nurtured long-term client relationships, ensuring repeat business and referrals
- Secured 10+ high-value contracts, contributing to a 15% annual revenue increase
- Pioneered market expansion into new territories, resulting in a 25% growth in market share
SENIOR EXECUTIVE – CLIENT RELATIONSHIP MANAGEMENT
Godrej Properties Ltd.
Pune
03.2016 - 09.2016
- Managed end-to-end client relations for two high-profile projects, ensuring seamless support during the pre- and post-sales phases
- Handled grievances and provided effective resolutions to enhance client satisfaction
- Enhanced customer satisfaction rates by 30% through proactive relationship management strategies
- Successfully implemented a feedback-driven improvement program, reducing escalations by 25%
EXECUTIVE – CLIENT RELATIONSHIP MANAGEMENT
Godrej Properties Ltd.
Pune
06.2014 - 03.2016
- Acted as the primary point of contact for clients, addressing inquiries, grievances, and payment follow-ups
- Ensured accurate and timely documentation for agreements and client communication
- Improved payment collection efficiency, achieving a 95% on-time payment rate
- Developed a client retention program that boosted repeat business by 20%
RELATIONSHIP OFFICER
Kolte Patil Developers Ltd.
Pune
03.2013 - 06.2014
- Delivered exceptional customer support during pre- and post-sales phases
- Collaborated with quality teams for snag resolution and ensured seamless possession handovers
- Spearheaded quality checks for 200+ units, ensuring defect-free handovers
- Reduced possession delays by 15% through efficient coordination with internal teams
SAP OFFICER
ICFAI University
Dehradun
12.2010 - 03.2013
- Managed student admissions, marketing efforts, and program execution
- Conducted workshops to enhance student skills and confidence
- Awarded Best SAP Officer twice for outstanding performance
- Increased student enrolment by 25% through effective marketing campaigns
Education
Master’s - Commerce (Real Estate Management)
HNB Garhwal University
01.2009
Bachelor’s - Commerce
HNB Garhwal University
01.2007
Skills
- Commercial Lease Negotiations
- Financial Data Analysis
- Tenant Relationship Management
- Legal Compliance
- Team Leadership
- Real Estate Market Analysis
- Lease Management
- Financial Reporting
- Tenant Relations
- SAP (CRM Module)
- SFDC Case Management
- FarVision ERP Solutions
- MS Office Suite
Accomplishments
- Successfully increased property occupancy rates and streamlined lease management processes in current and past roles.
- Recognized for exceptional client relationship management with multiple awards.
- Implemented CRM systems at Godrej Properties with minimal escalations and enhanced operational efficiency.
Disclaimer
I hereby affirm that the information provided is true to the best of my knowledge.
Timeline
SENIOR MANAGER – LEASE MANAGEMENT & OPERATIONS
Unison Infratech Pvt. Ltd.
09.2021 - Current
SENIOR BUSINESS DEVELOPMENT OFFICER
Dehra Construction Company Pvt. Ltd.
02.2017 - 08.2021
SENIOR EXECUTIVE – CLIENT RELATIONSHIP MANAGEMENT
Godrej Properties Ltd.
03.2016 - 09.2016
EXECUTIVE – CLIENT RELATIONSHIP MANAGEMENT
Godrej Properties Ltd.
06.2014 - 03.2016
RELATIONSHIP OFFICER
Kolte Patil Developers Ltd.
03.2013 - 06.2014
SAP OFFICER
ICFAI University
12.2010 - 03.2013
Master’s - Commerce (Real Estate Management)
HNB Garhwal University
Bachelor’s - Commerce
HNB Garhwal University
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