Hi, I’m
Tanmay Dey
Education Administrator
Bhaluka
Summary
- Skilled leadership Center Manager knowledgeable about operational needs and team leadership. Highly trained and experienced with 11 years in the field. Excellent planning and problem-solving abilities. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
19
years of professional experience
8
years of post-secondary education
Work History
AYUSH COMPUTER AUTHORIZED BY RABINDRANATH TAGORE JATIO YUVA COMPUTER CENTRE.
CENTRE MANAGER
11.2021 - Current
Job overview
- Managed the rules & regulations and total process of the education institute
- Developed and executed strategy about advertisement & marketing
- Maintained accounts section & control the budget
- Prepared students and teachers class scheduled
- Handle student counseling, admission operation & student registration and enrollment process and also train the students as a computer trainer
- After the course arrange the examination and issue the certificate to students
- Provide the all services to students
- Developed & executed strategy for more student recruitment and growth the business.
- Enhanced student satisfaction by implementing efficient service delivery strategies and streamlining center operations.
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
- Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Successfully resolved student concerns by actively listening to their needs and proposing viable solutions that met their expectations.
- Managed work and performance of more than 8 employees.
- Initiated new marketing campaigns that effectively raised brand awareness, attracting more customers to the center.
- Developed and implemented marketing strategies to attract new clients and retain existing ones.
- Developed and executed marketing strategy that broadened center's reach and attracted diverse client base.
- Implemented business strategies, increasing revenue, and effectively targeting new admission.
BHALUKA COMPUTER TRAINING CENTER AUTHORIZED BY JAWAHARLAL NEHRU NATIONAL YOUTH CENTER.
CENTRE /MANAGING DIRECTOR, MANAGER, ADMINISTRATOR
08.2013 - 03.2021
Job overview
- Managed the rules & regulations and total process of the education institute
- Developed and executed strategy about advertisement & marketing like banner, postering, miking, distribute handbill, used students networking system, collected information about students, student counselling at private coaching center, Approach the private tutor for sending students for admission in my institution, Door to door guardian & students counselling location wise for admission & computer education awareness, Organized an event or camp for counselling students to admission, Organized admission test for give the scholarships to students on course fees and worked for more student recruitment by SOCIAL MEDIA
- Maintained accounts section & control the budget
- Prepared students and teachers class scheduled
- Handle admission operation & student registration and enrollment process and also train the students as a computer trainer
- After the course arrange the examination and issue the certificate to students
- Provide the all services to students
- Conducted in-depth market research and competitor analysis, providing valuable insights to guide strategic decision-making
- Developed & executed strategy for more student recruitment and growth the business
- Organized PMGDISHA PROJECT (under the CSC, Govt
- Of India.) in my institution from 27/12/2017
- Managed the all arrangements of this project
- Organized an event to counselling digitally illiterate peoples for PMGDISHA training and digital awareness
- Registered digitally illiterate persons for training
- Trained registered persons for 20 hours
- Conducting the examination for registered persons and provide the certificate
- Developed & executed strategy for advertisement and counselling for more digitally illiterate person to take this training and making digital India
- After 31st March 2021 to 31st October 2021, I was unemployed due to the impact of COVID19.
WORLD INFORMATION TECHNOLOGY, DISTRIBUTOR OF 'BHARTI AIRTEL LIMITED'.
SERVICE AGENT (SUB-DISTRIBUTOR, REPRESENTATIVE, EXECUTOR, & ADMINISTRATOR)
10.2009 - 06.2013
Job overview
- Sales Airtel product to Retailer like SIM card, RCV, Easy Recharge etc
- And provide proper services & assistance to Retailer for Airtel company
- Developed & executed a comprehensive sales strategy for growth the sales like gave attractive offer to retailer and convinced for making new Airtel connection and more sale Airtel product
- Canopy (camp) arrangement and miking to make new Airtel connection and mobile number portability
- Conducted in-depth market research and made new Retailer for new business opportunities
- Achieved consistent sales target successfully.
BHALUKA HIGH SCHOOL (H.S), GOVT. OF WEST BENGAL
EDUCATION VOLUNTEER (TEACHER)
08.2009 - 09.2009
Job overview
- Provide special teaching to SC/ST/MINORITY students who are from Backward Community.
PRIVATE AT HOME
PRIVATE HOME TUTOR
01.2006 - 06.2009
Job overview
- Assisted students of all skill levels in core subjects, including English
- Prepare lessons, and assign homework
- Prepare and correct tests
- Evaluate student's progress and discuss the results with students and their parents
- Identify students for individual learning needs
- And i was preparing MBA entrance examination which called Management Aptitude Test organized by ALL INDIA MANAGEMENT ASSOCIATIONS.
GOLDEN TRUST FINANCIAL SERVICES
INSURANCE AGENT (PART TIME)
9 2003 - 7 2005
Job overview
- Select and mate the people for counselling & convince about the insurance policy and sale the policy
- Collected money for insurance from the convincing person and deposit money at insurance office and give insurance certificate and receipt to that person
- Achieved the target successfully and got commission.
- Maintained high standards of customer service by building relationships with clients.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Built strong relationships with clients through consistent communication and excellent customer service.
Education
THE WEST BENGAL UNIVERSITY OF TEACHERS TRAININGKolkata, West Bengal
BACHELOR OF EDUCATION from Teacher training with subject specialisation
08.2016 - 06.2018
University Overview
- Final Grade: CGPA 7.63
- Website: www.wbuttepa.ac.in
UNIVERSITY OF KALYANIKalyani, West Bengal
BACHELOR OF ARTS (3 YEAR DEGREE) HONOURS from HISTORY
07.2002 - 07.2005
University Overview
- Final Grade: PERCENTAGE 52.1
- Website: www.klyuniv.ac.in
WEST BENGAL COUNCIL OF HIGHER SECONDARY EDUCATIONKolkata, West Bengal
HIGHER SECONDARY from Arts and humanities
06.2001 - 07.2002
University Overview
- Final Grade: 52.8
- Website: www.wbchse.wb.gov.in
WEST BENGAL BOARD OF SECONDARY EDUCATIONKolkata, West Bengal
SECONDARY EDUCATION from Arts & science,Math
08.1999 - 06.2000
University Overview
- Final Grade: 59.3
- Website: www.wbbse.wb.gov.in
JAWAHARLAL NEHRU NATIONAL YOUTH CENTRE - CETBhaluka, Nadia
DIPLOMA IN COMPUTER APPLICATIONS from COMPUTER APPLICATIONS
10.2013 - 03.2014
University Overview
- Final Grade: A
- Website: www.jnnyc-cet.org
JAWAHARLAL NEHRU NATIONAL YOUTH CENTRE - CETBhaluka, Nadia
DIPLOMA IN INFORMATION TECHNOLOGY from INFORMATION TECHNOLOGY
07.2020 - 06.2021
University Overview
- Final Grade: A
- Website: www.jnnyc-cet.org
Skills
Strategic planning
Communication skills
Relationship building
Problem solving
Team leadership
Customer service orientation
Control administration
Reporting skill
Creativity
Decision-making
Motivated
Good listener and communicator
Team-work oriented
Microsoft Powerpoint
Microsoft Excel
Zoom
Microsoft Office
Microsoft Word
Social Media
Skype
Internet user
Staff Leadership
Operations Management
Training Coordination
Staff hiring
Account Management
Staff Development
Facility Management
Team Supervision
Business Development
Staff Management
Relationship Building
Reliability
Customer Retention
Business Growth Initiatives
Contract Administration
Customer Service
Problem-Solving
Time Management
Problem-solving abilities
Operational Efficiency
Customer Service Management
Customer Relations
Decision-Making
Self Motivation
Effective Communication
Active Listening
Recruitment
Organizational Skills
Team building
Customer Relationship Management
Effective leader
Strategic Planning
Business Leadership
Marketing strategy
Project Management
Administrative Management
Professionalism
Interpersonal Skills
Employee Scheduling
Budget Control
Business Management
Personal Information
- Date of Birth: 02/20/85
- Gender: Male
- Nationality: Indian
Timeline
CENTRE MANAGER
AYUSH COMPUTER AUTHORIZED BY RABINDRANATH TAGORE JATIO YUVA COMPUTER CENTRE.
11.2021 - Current
JAWAHARLAL NEHRU NATIONAL YOUTH CENTRE - CET
DIPLOMA IN INFORMATION TECHNOLOGY from INFORMATION TECHNOLOGY
07.2020 - 06.2021
THE WEST BENGAL UNIVERSITY OF TEACHERS TRAINING
BACHELOR OF EDUCATION from Teacher training with subject specialisation
08.2016 - 06.2018
JAWAHARLAL NEHRU NATIONAL YOUTH CENTRE - CET
DIPLOMA IN COMPUTER APPLICATIONS from COMPUTER APPLICATIONS
10.2013 - 03.2014
CENTRE /MANAGING DIRECTOR, MANAGER, ADMINISTRATOR
BHALUKA COMPUTER TRAINING CENTER AUTHORIZED BY JAWAHARLAL NEHRU NATIONAL YOUTH CENTER.
08.2013 - 03.2021
SERVICE AGENT (SUB-DISTRIBUTOR, REPRESENTATIVE, EXECUTOR, & ADMINISTRATOR)
WORLD INFORMATION TECHNOLOGY, DISTRIBUTOR OF 'BHARTI AIRTEL LIMITED'.
10.2009 - 06.2013
EDUCATION VOLUNTEER (TEACHER)
BHALUKA HIGH SCHOOL (H.S), GOVT. OF WEST BENGAL
08.2009 - 09.2009
PRIVATE HOME TUTOR
PRIVATE AT HOME
01.2006 - 06.2009
UNIVERSITY OF KALYANI
BACHELOR OF ARTS (3 YEAR DEGREE) HONOURS from HISTORY
07.2002 - 07.2005
WEST BENGAL COUNCIL OF HIGHER SECONDARY EDUCATION
HIGHER SECONDARY from Arts and humanities
06.2001 - 07.2002
WEST BENGAL BOARD OF SECONDARY EDUCATION
SECONDARY EDUCATION from Arts & science,Math
08.1999 - 06.2000
INSURANCE AGENT (PART TIME)
GOLDEN TRUST FINANCIAL SERVICES
9 2003 - 7 2005