Tanmay Gupta
Manager
Durgapur
Summary
Ambitious Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Restaurant Manager
Dolkhar
Leh
06.2022 - Current
- Was mentioned in USA TIME Magazine for " Best destinations to visit all over the world 2023.
- Achieved position in 2023 Conde Nast Traveller Magazine's HOT LIST OF FAVOURITE NEW HOTELS FROM AROUND THE WORLD.
- Was mentioned by Conde Nast traveller for 9 most innovative restaurant in India, 2022.
- Led and directed team members on effective methods, operations, and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Coordinated with catering staff to deliver food services for special events and functions.
- Purchased food and cultivated strong vendor relationships.
- Verified prepared food met standards for quality and quantity before serving to customers.
Research and Development Assistant
Dolkhar
Leh
09.2020 - 05.2022
- Performed statistical, qualitative, and quantitative analysis.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Maintained up-to-date records of research activities and results for future reference.
- Identified local ingredients and their different uses to curate a seasonal fusion menu.
- Travelled all over ladakh to learn old cooking techniques with local ingredients to develop a fusion menu.
Education
Bsc. In Hospitality And Hotel Administration - Hospitality Administration And Management
Institute of Hotel Management And Catering Technol
Chennai 04.2017 - 10.2020
Skills
Recipes and menu planning
Performance improvement
Food preparation and safety
Marketing and advertising
Food plating and presentation
Operations management
Conflict resolution techniques
Inventory control and record keeping
Staff Management
Food service background
Point of Sale (POS) system operation
Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Was awarded the best 9 innovative restaurants in India 2022
- Was mentioned in USA TIME Magazine for best destinations to visit 2023
Timeline
Restaurant Manager
Dolkhar
06.2022 - Current
Research and Development Assistant
Dolkhar
09.2020 - 05.2022
Bsc. In Hospitality And Hotel Administration - Hospitality Administration And Management
Institute of Hotel Management And Catering Technol
04.2017 - 10.2020