TANMAY KUMAR DAS
Chennai
Summary
Results-driven professional with over 11 years of experience in Business Analysis, Client Relationship Management, and Project Management within IT and infrastructure sectors. Proven track record of delivering projects on time and within budget while upholding high-quality standards. Expertise in preparing BRD/SRS, leading cross-functional teams, and enhancing client engagement to drive revenue growth. Currently pursuing M.Tech in AI & Data Science, specializing in data analytics, deep learning, and NLP.
Overview
13
13
years of professional experience
Work History
Sr. Client Relationship Executive – Business Analysis
Satavt Infosol Pvt. Ltd.
Chennai
10.2015 - Current
- Revived underperforming projects (BSF Delhi, JSSC Jharkhand, SSC Delhi) into profitable ventures.
- Secured ₹50 lakhs additional business via ahead-of-schedule delivery (IOCL Mathura, JSSC).
- Processed projects from BDM handover to completion.
- Prepared BRD and SRS, conducted kick-off meetings, coordinated with developers.
- Gathered and implemented client feedback to refine solutions.
- Managed client onboarding, orientation for new joiners, and revenue growth initiatives.
- Updated MIS for work progress and billing; participated in audits & QA reviews.
Technical Support Engineer
Satavt Infosol Pvt. Ltd.
Chennai
03.2014 - 10.2015
- Maintained LAN/WAN services, server installations, and OS administration.
- Configured and managed IIS, FTP, DFS, and Microsoft products.
- Coordinated network upgrades, installations, and patching with vendors.
- Monitored MPLS networks, firewalls, and core switches.
IT Help Desk Executive
SRM University
Chennai
03.2013 - 03.2014
- Provided phone/desk-side IT support for hardware, software, and networking.
- Managed helpdesk tracking, generated academic and administrative reports.
- Installed/configured workstations, peripherals, and applications.
- Certificate of Appreciation – International Conference on Nanotechnology & EMC Storage Interest Group Seminar.
Customer Care Executive
SRM University
Chennai
03.2012 - 03.2013
- Provided phone/desk-side IT support for hardware, software, and networking.
- Managed helpdesk tracking, generated academic and administrative reports.
- Installed/configured workstations, peripherals, and applications.
Education
MBA - Operations Management
Madras University
Chennai01.2020
B.Tech - IT
SRM University
Chennai01.2011
M.Tech - AI & Data Science
IIIT Kottayam
Skills
- Python programming and data analysis
- SQL database management
- Power BI reporting and visualization
- Pandas and NumPy libraries
- Jupyter Notebook and Google Colab
- Anaconda package management
- Client engagement strategies
- Business analysis and documentation
- Project planning and execution
- Vendor management
- Key account management
Languages
- English
- Oriya
- Hindi
- Tamil
Personal Information
Date of Birth: 6 Jan 1990
Address: Plot No: 8, Bhoomi Sands Layout, Jaganathan Street, Reddykuppam Road, Kanathur – 603112, Chennai
Timeline
Sr. Client Relationship Executive – Business Analysis
Satavt Infosol Pvt. Ltd.
10.2015 - Current
Technical Support Engineer
Satavt Infosol Pvt. Ltd.
03.2014 - 10.2015
IT Help Desk Executive
SRM University
03.2013 - 03.2014
Customer Care Executive
SRM University
03.2012 - 03.2013
MBA - Operations Management
Madras University
B.Tech - IT
SRM University
M.Tech - AI & Data Science
IIIT Kottayam
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