Languages
Tanmayee S
Service Agent
Mysore
Summary
Dynamic and results-driven professional seeking a challenging position within a reputable organization to leverage and expand expertise, knowledge, and skills. Committed to maximizing potential while contributing to the overall growth and success of the organization. Eager to embrace opportunities that foster professional development and drive impactful results. A strong focus on collaboration and innovation enables thriving in fast-paced environments.
Polite and professional Service Agent successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Service Agent
24/7.ai
05.2024 - Current
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Upheld company reputation by adhering to strict guidelines regarding privacy protection when handling sensitive client information.
- Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.
- Exceeded performance goals consistently, earning recognition for outstanding service delivery.
- Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
- Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
Education
10th Standard - Science
Kendriya Vidyalaya
Mysore, India03-2016
2nd PU - Commerce
St. Joseph's PU College
Mysore, India03-2019
B.Com - Commerce
St. Joseph's Degree College
Mysore, India09-2022
Skills
Project Management
Problem Solving
Creativity
Leadership
Listening skills
Computer skills
Handling customer complaints
Excellent communication
Multitasking and organization
Team collaboration
Accomplishments
Completed Modelling Course in December 2020 from Glammamnia Modelling Institute, Mysore
PERSONAL INFORMATION
- Full Name- Tanmayee S
- Date of Birth- 2000-10-01
- Address- #103, Skyline Srishti Apt, Jayalakshmipuram, Mysore-570012
- Nationality- Indian
- Marital Status- Single
Interests
Computer skills
Communication
Books
Movie
Timeline
Service Agent
24/7.ai
05.2024 - Current
10th Standard - Science
Kendriya Vidyalaya
2nd PU - Commerce
St. Joseph's PU College
B.Com - Commerce
St. Joseph's Degree College
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