Tanmay Guha Neogi
Noida
Summary
Strategic Key Account Manager with 7+ years of experience in SaaS, specializing in revenue growth, client retention, and strategic upselling. An analytical and results-oriented professional, I leverage data-driven insights to optimize account management, GMV acceleration, and customer success. Skilled in consultative selling and stakeholder engagement, I drive long-term value and scalable business impact. Let's connect.
Overview
8
8
years of professional experience
2032
2032
years of post-secondary education
5
5
Certifications
Work History
Key Account Manager (Skills Category)
Classplus
Noida, Uttar Pradesh
03.2025 - Current
- Manage and grow a high-value client portfolio with a focus on retention and revenue expansion.
- Drive upsell and cross-sell strategies to maximize client lifetime value while building and nurturing strategic business relationships with key stakeholders.
- Ensure month-on-month revenue growth through data-driven account planning and oversee end-to-end account management for seamless client experiences.
- Collaborate with cross-functional teams to optimize service delivery and product adoption.
- Identify market opportunities and implement strategies for business growth, while streamlining operations to enhance efficiency, engagement, and client satisfaction.
Senior Customer Success Manager (Renewal and Revival operation)
Classplus
Noida, Uttar Pradesh
11.2022 - 03.2025
- As a Senior CSM, I owned the end-to-end client journey post-sales, driving revenue, retention, and expansion.
- From onboarding to renewals, I ensured seamless account management, reducing churn while maximizing upsell and cross-sell opportunities.
- With a monthly revenue target of ₹10L, I specialized in renewals, full-stack client growth, and building FH clients from scratch, making each account a long-term success story.
Growth Manager
Classplus
Noida, Uttar Pradesh
05.2022 - 11.2022
- As a Growth Manager, I drive high-impact growth sessions while owning end-to-end operations.
- I ensure a seamless client journey by collaborating cross-functionally with Product, Support, Sales, and Finance teams.
- From data analysis to execution, I optimize processes, enhance retention, and unlock new growth opportunities-making every touchpoint smooth, strategic, and scalable.
Client onboarding manager (SAAS product Training)
Classplus
Noida, Uttar Pradesh
08.2021 - 05.2022
- As a Client Onboarding Specialist, I've successfully onboarded 500+ clients, ensuring seamless product adoption and long-term success.
- My role goes beyond activation-I deliver hands-on training, drive engagement, and keep clients aligned with every product evolution.
- With a deep understanding of user needs, I turn onboarding into a growth accelerator.
Sr. Business Development executive
Gradeup (Gradestack Learning Pvt Ltd)
Noida
08.2020 - 07.2021
- As a Sr. BDM, I fuel the B2C revenue engine in the Govt Exam category, driving sales strategy and execution.
- I train, mentor & motivate associates to perform at their peak, transforming potential into performance.
- With a sharp focus on growth, I turn challenges into revenue opportunities, making every move count.
Business Development Executive
Vedantu
Bangalore
06.2019 - 05.2020
- As a BDM - K12 Segment, I played a pivotal role in scaling a high-impact startup initiative.
- As an individual contributor, I drove the one-to-one course product, a high-ticket offering, from scratch to scale.
- Owning the entire K12 segment, I strategized, executed, and delivered results-turning new ideas into revenue powerhouses.
Inside Sales Manager
Simplilearn
05.2018 - 06.2019
- As an Inside Sales Manager at Simplilearn, I drove the upskilling revolution for working professionals, specializing in high-ticket programs.
- Beyond individual sales, I played a key role in B2B training programs, acquiring corporate clients to upskill their workforce.
- From strategic acquisition to revenue execution, I ensured businesses and professionals stayed ahead in the digital era.
Operational Specialist
Concentrix
Bengaluru Area, Karnataka
02.2017 - 04.2018
- As an Operations Associate at Concentrix, I managed end-to-end banking operations for Middle East clients, ensuring seamless execution and compliance.
- With deep subject matter expertise in the banking industry, I optimized processes, enhanced efficiency, and delivered exceptional client experiences.
- Precision, strategy, and execution-built into every transaction.
Education
Executive PGDM - Business Analytics
Institute of Management Technology
Bachelor of Technology - BTech - Computer science and engineering
Maulana Abul Kalam Azad University of Technology
01.2012 - 01.2016
wbhs - Science(Math,Physics,Chemistry)
Jenkins School
01.2009 - 01.2011
Skills
Revenue
- Business-to-Business (B2B)
- Start-ups
Certification
Data Visualization & Dashboard Essentials
Timeline
Key Account Manager (Skills Category)
Classplus
03.2025 - Current
Senior Customer Success Manager (Renewal and Revival operation)
Classplus
11.2022 - 03.2025
Growth Manager
Classplus
05.2022 - 11.2022
Client onboarding manager (SAAS product Training)
Classplus
08.2021 - 05.2022
Sr. Business Development executive
Gradeup (Gradestack Learning Pvt Ltd)
08.2020 - 07.2021
Business Development Executive
Vedantu
06.2019 - 05.2020
Inside Sales Manager
Simplilearn
05.2018 - 06.2019
Operational Specialist
Concentrix
02.2017 - 04.2018
Bachelor of Technology - BTech - Computer science and engineering
Maulana Abul Kalam Azad University of Technology
01.2012 - 01.2016
wbhs - Science(Math,Physics,Chemistry)
Jenkins School
01.2009 - 01.2011
Executive PGDM - Business Analytics
Institute of Management Technology