Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Tanmay Guha Neogi

Tanmay Guha Neogi

Noida

Summary

Strategic Key Account Manager with 7+ years of experience in SaaS, specializing in revenue growth, client retention, and strategic upselling. An analytical and results-oriented professional, I leverage data-driven insights to optimize account management, GMV acceleration, and customer success. Skilled in consultative selling and stakeholder engagement, I drive long-term value and scalable business impact. Let's connect.

Overview

8
8
years of professional experience
2032
2032
years of post-secondary education
5
5
Certifications

Work History

Key Account Manager (Skills Category)

Classplus
Noida
03.2025 - Current
  • Manage and grow a high-value client portfolio with a focus on retention and revenue expansion.
  • Drive upsell and cross-sell strategies to maximize client lifetime value while building and nurturing strategic business relationships with key stakeholders.
  • Ensure month-on-month revenue growth through data-driven account planning and oversee end-to-end account management for seamless client experiences.
  • Collaborate with cross-functional teams to optimize service delivery and product adoption.
  • Identify market opportunities and implement strategies for business growth, while streamlining operations to enhance efficiency, engagement, and client satisfaction.

Senior Customer Success Manager (Renewal and Revival operation)

Classplus
11.2022 - 03.2025
  • As a Senior CSM, I owned the end-to-end client journey post-sales, driving revenue, retention, and expansion.
  • From onboarding to renewals, I ensured seamless account management, reducing churn while maximizing upsell and cross-sell opportunities.
  • With a monthly revenue target of ₹10L, I specialized in renewals, full-stack client growth, and building FH clients from scratch, making each account a long-term success story.

Growth Manager

Classplus
05.2022 - 11.2022
  • As a Growth Manager, I drive high-impact growth sessions while owning end-to-end operations.
  • I ensure a seamless client journey by collaborating cross-functionally with Product, Support, Sales, and Finance teams.
  • From data analysis to execution, I optimize processes, enhance retention, and unlock new growth opportunities-making every touchpoint smooth, strategic, and scalable.

Client onboarding manager (SAAS product Training)

Classplus
08.2021 - 05.2022
  • As a Client Onboarding Specialist, I've successfully onboarded 500+ clients, ensuring seamless product adoption and long-term success.
  • My role goes beyond activation-I deliver hands-on training, drive engagement, and keep clients aligned with every product evolution.
  • With a deep understanding of user needs, I turn onboarding into a growth accelerator.

Sr. Business Development executive

Gradeup (Gradestack Learning Pvt Ltd)
08.2020 - 07.2021
  • As a Sr. BDM, I fuel the B2C revenue engine in the Govt Exam category, driving sales strategy and execution.
  • I train, mentor & motivate associates to perform at their peak, transforming potential into performance.
  • With a sharp focus on growth, I turn challenges into revenue opportunities, making every move count.

Business Development Executive

Vedantu
06.2019 - 05.2020
  • As a BDM - K12 Segment, I played a pivotal role in scaling a high-impact startup initiative.
  • As an individual contributor, I drove the one-to-one course product, a high-ticket offering, from scratch to scale.
  • Owning the entire K12 segment, I strategized, executed, and delivered results-turning new ideas into revenue powerhouses.

Inside Sales Manager

Simplilearn
05.2018 - 06.2019
  • As an Inside Sales Manager at Simplilearn, I drove the upskilling revolution for working professionals, specializing in high-ticket programs.
  • Beyond individual sales, I played a key role in B2B training programs, acquiring corporate clients to upskill their workforce.
  • From strategic acquisition to revenue execution, I ensured businesses and professionals stayed ahead in the digital era.

Operational Specialist

Concentrix
02.2017 - 04.2018
  • As an Operations Associate at Concentrix, I managed end-to-end banking operations for Middle East clients, ensuring seamless execution and compliance.
  • With deep subject matter expertise in the banking industry, I optimized processes, enhanced efficiency, and delivered exceptional client experiences.
  • Precision, strategy, and execution-built into every transaction.

Education

Executive PGDM - Business Analytics

Institute of Management Technology

Bachelor of Technology - BTech - Computer science and engineering

Maulana Abul Kalam Azad University of Technology
01.2012 - 01.2016

wbhs - Science(Math,Physics,Chemistry)

Jenkins School
01.2009 - 01.2011

Skills

Revenue

  • Business-to-Business (B2B)

  • Start-ups

Certification

Data Visualization & Dashboard Essentials

Timeline

Key Account Manager (Skills Category)

Classplus
03.2025 - Current

Senior Customer Success Manager (Renewal and Revival operation)

Classplus
11.2022 - 03.2025

Growth Manager

Classplus
05.2022 - 11.2022

Client onboarding manager (SAAS product Training)

Classplus
08.2021 - 05.2022

Sr. Business Development executive

Gradeup (Gradestack Learning Pvt Ltd)
08.2020 - 07.2021

Business Development Executive

Vedantu
06.2019 - 05.2020

Inside Sales Manager

Simplilearn
05.2018 - 06.2019

Operational Specialist

Concentrix
02.2017 - 04.2018

Bachelor of Technology - BTech - Computer science and engineering

Maulana Abul Kalam Azad University of Technology
01.2012 - 01.2016

wbhs - Science(Math,Physics,Chemistry)

Jenkins School
01.2009 - 01.2011

Executive PGDM - Business Analytics

Institute of Management Technology

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Tanmay Guha Neogi