Tanmay Kajale
Falt No- 105 Sai Angan Niwas, Gajanan Nagar, Phursungi
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Supervisor
01.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Worked with management team to implement proper division of responsibilities.
Customer service associate
06.2020 - 12.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed and actualized customer service initiatives to decrease wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer chats and emails to answer questions about products and services.
Receptionist
Jh and Vaishali Fitness Club
pune
01.2014 - 03.2016
- Confirmed appointments, communicated with clients and updated client records.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
BBA -
Annasaheb Magar College
Hadapsar, Pune 08.2018 - 05.2021
H.S.C - Computer Science
Annasaheb Magar, College
Hadapsar SSC -
Sona 'I' English Medium High School
Hadapsar, Pune 04.2001 -
Skills
Windows, MS Office and Internet Application
Certification
“ The Fundamentals of Digital Marketing “
Hobbies
Dancing and Travelling
Timeline
“ The Fundamentals of Digital Marketing “
02-2021
Customer service associate
06.2020 - 12.2020
BBA -
Annasaheb Magar College
08.2018 - 05.2021
Supervisor
01.2016
Receptionist
Jh and Vaishali Fitness Club
01.2014 - 03.2016
SSC -
Sona 'I' English Medium High School
04.2001 -
H.S.C - Computer Science
Annasaheb Magar, College