TANMOY CHOWDHURY
Food & Beverage Operation
Barasat
Summary
Intelligent management professional with exceptional knowledge of venues, tourist attractions, dining, and entertainment offerings. Extensive background in hotel management positions for high-end resorts. Determined, recent graduate with hospitality management degree. Highly effective in greeting guests and resolving issues. Looking for position in hospitality industry focused on providing exceptional service.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Assistant Food & Beverage Manager
Lemontree Hotels
Hisar
05.2024 - Current
- Oversaw daily financial transactions, including cash handling procedures, revenue tracking, and budget analysis for continuous improvement efforts.
- Partnered with marketing teams to create promotional materials that highlighted new menu items or limited-time offers designed to attract guests'' attention.
- Streamlined processes within the department to increase overall productivity while maintaining quality standards.
- Continuously researched industry trends and competitor offerings to stay ahead of market demands and maintain a competitive edge.
- Reduced waste and controlled inventory levels by implementing effective purchasing strategies and proper storage procedures.
- Enhanced customer satisfaction by efficiently managing food and beverage operations and providing exceptional service.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
Restaurant Manager
The Park Hyderabad
Hyderabad
06.2023 - 05.2024
- Quickly identified problems situations and skillfully resolved incident to satisfaction of involved parties.
- Assisted in development and implementation of new menus to offer variety and option to customer.
- Correctly calculated inventory and ordered appropriate supplies.
- Oversaw food presentation and safety protocols.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Motivated staff to perform at peak efficiency and quality.
Assistant Restaurant Manager
Hotel GreenPark Chennai
04.2022 - 06.2023
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Created and maintained detailed financial records and reports to inform future strategies.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Developed unique events and special promotions to drive sales.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Developed and implemented strategies to improve revenue and profitability.
Assistant Restaurant Manager
Novotel Ahmedabad, Accor Hotels
05.2021 - 03.2022
- Delegated tasks to staff members to maximize production under tight deadlines.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
- Performed cost-benefit analysis for corporate and social events.
- Liaised with venue management to monitor logistics and timelines.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Pitched in to help host, stewards and bussers during exceptionally busy times such as dinner hour.
Team Leader
Novotel Hotel, Accor Hotels
10.2018 - 04.2021
- Kept steward and front of house up to date about kitchen happenings and special reservations.
- Acted as manager on duty to field complaints and assure completion of day-to-day tasks.
- Delivered outstanding dining experiences for patrons.
- Set tables for basic and specialized services based on reservations.
- Collaborated with chef to enhance client experience through professionalism and knowledgeable service.
- Maintained cleanliness of overall dining room.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
Guest Service Associate
Novotel Ahmedabad, Accor Hotels
07.2016 - 09.2018
- Kept server areas clean and stocked to increase efficiency while working tables.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and Non-Alcoholic beverages.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Inspected dishes and utensils for cleanliness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Guest Service Associate
Radisson Blu, Carlson Group of Hotels
08.2015 - 04.2016
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Education
PGDM - Food & Beverage
SBIHM
Kolkata 04.2015 - 05.2016
SBIHM -
SBIHM
Kolkata 04.2013 - 05.2016
Higher Secondary - Science
I.B.S.H.S Board
Kolkata 04.2012 - 05.2013
High School Diploma -
W.B.B.S.E Board
Kolkata 04.2009 - 05.2010
Skills
- Corporate event management
- Food safety and sanitation
- Staff Management
- Employee Development
- Cost controls
- Recruitment
Training
Completed 22 weeks industrial training from Courtyard Marriott, Hinjewadi in the year November 2014.
Personal Information
- Father's Name: Mr. Tapas Chowdhury
- Date of Birth: 05/05/94
- Marital Status: Unmarried
Timeline
Assistant Food & Beverage Manager
Lemontree Hotels
05.2024 - Current
Restaurant Manager
The Park Hyderabad
06.2023 - 05.2024
Assistant Restaurant Manager
Hotel GreenPark Chennai
04.2022 - 06.2023
Assistant Restaurant Manager
Novotel Ahmedabad, Accor Hotels
05.2021 - 03.2022
Team Leader
Novotel Hotel, Accor Hotels
10.2018 - 04.2021
Guest Service Associate
Novotel Ahmedabad, Accor Hotels
07.2016 - 09.2018
Guest Service Associate
Radisson Blu, Carlson Group of Hotels
08.2015 - 04.2016
PGDM - Food & Beverage
SBIHM
04.2015 - 05.2016
SBIHM -
SBIHM
04.2013 - 05.2016
Higher Secondary - Science
I.B.S.H.S Board
04.2012 - 05.2013
High School Diploma -
W.B.B.S.E Board
04.2009 - 05.2010
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