Tanu Dhingra
New Delhi
Summary
Dedicated professional with extensive experience in data analysis and CRM process improvement. Focused on implementing quality production and effective team collaboration to drive impactful changes and streamline processes in healthcare and legal environments.
Overview
13
13
years of professional experience
Work History
Senior Reporting Analyst
EXL Services Private Limited (Noida)
Noida
07.2015 - 10.2022
- CRM Process Improvement.
- Healthcare and Legal Department (Decision Analytics)
- Working as a key player for the quality control board of the team to implement quality Production.
- Imparting product training to the trainees.
- Coordinating with the team on the update received on a timely basis.
- Maintaining weekly report consisting of new guidelines, updates regarding process.
- Collecting data from report tools to monitor inventory.
- Performed research analyzed records to make document processing and research findings.
- Compiled and organized legal medical records for efficient claims management.
Reporting Analyst
EXL Services Private Limited (Noida)
Noida
02.2010 - 10.2014
- Collected data from reporting tools to monitor inventory.
- Performed research analyzed records to make documents
processing, research findings. - Created reports to assist with analysis.
Education
Diploma in Advance Computer Software -
L.B.S.T.I
New Delhi01-2008
Bachelor of Commerce -
Delhi University
New Delhi01-2007
12TH -
C.B.S.E
New Delhi01-2004
10th -
C.B.S.E
New Delhi01-2002
Skills
- CRM Process Improvement
- Legal Outsourcing
- Clinical Analytics
- Office Operational Investigation
- Data entry salesforce
- USA health care database
- Data Reporting
- Microsoft Excel
- Data Analysis
- Claim Legal Medical Record Summarization
- HIPAA Law
Languages
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Accomplishments
Top Performer in Every Quarter.
Personal Details
- Father Name: Praveen Kumar Dhingra.
- D.O.B: 29 October 1986.
- Nationality: Indian.
- Hobbies: Listening to the music, Travelling.
Timeline
Senior Reporting Analyst
EXL Services Private Limited (Noida)
07.2015 - 10.2022
Reporting Analyst
EXL Services Private Limited (Noida)
02.2010 - 10.2014
Diploma in Advance Computer Software -
L.B.S.T.I
Bachelor of Commerce -
Delhi University
12TH -
C.B.S.E
10th -
C.B.S.E