Tanuj Kanti Dey
Assistant Manager
Dhaka
Summary
Dedicated supply chain professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am a vigilant and professional supply chain personal with experience in sales, customer service, and product positioning and branding.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Assistant Manager (SUPPLY CHAIN MANAGEMENT)
DASF FEED INGREDIENTS
Dhaka
09.2020 - Current
- Developed team communications and information for meetings.
- Conducted research, gathered information from multiple sources and presented results.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved problems, improved operations and provided exceptional service.
- Collaborated with team members to achieve target results.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
CUSTOMER SERVICE ESSISTANT
Emirates Airline
Dhaka
05.2018 - 08.2020
- Dealt with passengers inquiries about their flight schedules.
- Managed the post flight and preflight activities
- Communicated with the head office regarding flight operations.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Maintained excellent attendance record, consistently arriving to work on time.
- Managed customers with their problems and provided them solutions
Airport Service Executive
US Bangla Airlines
Dhaka
12.2016 - 04.2018
- Created plans and communicated deadlines to complete projects on time.
- Consulted passengers in the check-in counter
- Collaborated with team members to achieve target results.
- Maintained the shift as per the plan and supervise the
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in team-building activities to enhance working relationships.
- Developed and maintained courteous and effective working relationships.
- Increased customer satisfaction by resolving issues.
Assistant Marketing & Bar Manager
The Egg London
London
07.2013 - 01.2015
- Compiled product and customer data to generate informed profit projections.
- Supervised the work for bar management team
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Acted as a brand ambassador for the company
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Collected, analyzed and summarized data and trends to provide marketing tracking and research.
- Tracked marketing efforts to monitor results in real-time.
Education
Master of Arts - Marketing And Innovation
Anglia Ruskin University
Chemsford, London, United Kingdom 04.2014 - 04.2015
Post Graduate Diploma - Strategic And Leadership Management
London College of Management
London, United Kingdom 02.2013 - 02.2014
Higher National Diploma - Business Management
Catford College
London, United Kingdom 02.2011 - 02.2013
High School Diploma -
M.C College
Sylhet, Bangladesh 05.2006 - 05.2008
High School Diploma -
The Aided High School
Sylhet, Bangladesh 01.2004 - 03.2006
Skills
- Supply Chain Management
Timeline
Assistant Manager (SUPPLY CHAIN MANAGEMENT)
DASF FEED INGREDIENTS
09.2020 - Current
CUSTOMER SERVICE ESSISTANT
Emirates Airline
05.2018 - 08.2020
Airport Service Executive
US Bangla Airlines
12.2016 - 04.2018
Master of Arts - Marketing And Innovation
Anglia Ruskin University
04.2014 - 04.2015
Assistant Marketing & Bar Manager
The Egg London
07.2013 - 01.2015
Post Graduate Diploma - Strategic And Leadership Management
London College of Management
02.2013 - 02.2014
Higher National Diploma - Business Management
Catford College
02.2011 - 02.2013
High School Diploma -
M.C College
05.2006 - 05.2008
High School Diploma -
The Aided High School
01.2004 - 03.2006
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