Technical graduate with over 16 years of experience in technology sales, delivery, and talent acquisition for technology product and consulting companies. Expertise in transforming recruitment strategies, headhunting, and talent mapping to enhance business operations. Proven track record in managing the employee life cycle and specializing in talent management. Successfully led teams and projects that achieved significant revenue growth and improved client satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Associate Vice President – Sales & Delivery
Ascent IQ
Noida
04.2025 - Current
Currently leading Sales & Delivery operations as AVP, managing end-to-end client acquisition and service delivery for Fortune clients.
Responsible for lead generation to contract closure, including MSA sign-offs.
Overseeing a large team across sales and delivery functions focused on India operations.
Spearheading new client development and growth strategies with Fortune-level organizations.
Leading high-performing teams for both delivery excellence and sales performance.
Managing the entire escalation matrix across delivery and sales to ensure business continuity and client satisfaction.
Ensuring operational effectiveness across all touchpoints, while aligning team outputs with organizational KPIs.
Responsible for handling existing clients & bring new clients & get MSA signed.
Business Unit Head (Contract Position)
RAPS Professional Services Pvt Ltd
11.2024 - 02.2025
Currently leading Sales & Delivery operations as AVP, managing end-to-end client acquisition and service delivery for Fortune clients.
Responsible for lead generation to contract closure, including MSA sign-offs.
Overseeing a large team across sales and delivery functions focused on India operations.
Spearheading new client development and growth strategies with Fortune-level organizations.
Leading high-performing teams for both delivery excellence and sales performance.
Managing the entire escalation matrix across delivery and sales to ensure business continuity and client satisfaction.
Ensuring operational effectiveness across all touchpoints, while aligning team outputs with organizational KPIs.
Handling in a team of 3 Sales, 10 recruiters, 2 Accounts Managers and 2 Team lead, 2 HR Team & 50 external resources.
Ensuring the gross margin, PNL to maintain and non-billable utilization of resources while also assisting in client invoices from Finance team.
Developed recruiting strategies with delivery managers and maintain relationship with Customers.
Responsible for full life cycle recruiting from sourcing to onboarding the candidate and hiring for Sales Delivery.
Manage & communicate with our recruitment Team, brief them on the positions, act as their point of contact for receiving resumes & feedback.
Managed job postings and Create talent pools and pipelines for future hires.
Global Senior Talent Acquisition Manager (Sales & Delivery)
Persistent Systems
Noida
03.2022 - 10.2024
Company Overview: formerly Data Glove Inc. - acquired by Persistent Systems LTD
Handled team of Sales, Delivery Talent Acquisition, RM, Coordinator along with Talent management team.
Involved in client management, PNL Maintaining, B2B Saas, working on different ATS tool.
Team size 20+ as Line manager. 10 Sales team & 50 External resources.
Leading, motivating & supporting a recruiting leadership team and an organization of high talented talent acquisition professionals to deliver on hiring goals & increase productivity.
Reported Recruitment Dashboards to the leadership Team on weekly basis.
Worked on automating hiring activities through ATS and automation of reports, request, approval, creation, interview scorecards & offer approvals.
Worked on Market Intelligence for technology services.
Prepared all vanilla, niche MI and present to leadership.
Give them real picture of market what is available or not available in terms of passive & active candidates.
Leveraging, LinkedIn, Naukri, Belong, TalentNeuron for same.
Won Top Talent award & best lead, manage, people management certification.
Formerly Data Glove Inc. - acquired by Persistent Systems LTD
Client: Amdocs INDIA & APAC, Accenture, Mizuho America's services (APAC) along with inhouse hiring.
Head of Global Talent Acquisition
Data Glove IT Solutions
Noida
06.2020 - 02.2022
Responsible for handling existing clients & bring new clients & get MSA signed.
Hands on experience in Recruiting/Sourcing assignments for Hiring (Application Development, IT Infrastructure, Product engineering & Data services).
I made a weekly hiring plan and planned a weekday/weekend drive based on the urgency and the number of open positions.
Focused on hiring through referrals and IJP to reduce overall CPH.
Mentoring a team of 12 Delivery and 5 Sales for global demands of different business units, which include SmartOps, D&I, S&I, global delivery, Amdocs GO, TA, and HRBP (SOW, PO, BGV, Audit).
Managed end to end hiring along with running TTH, DTH batches of resources on different technology hiring.
Conduct continuous analyses of delivery performance via PNL methodology.
Strengthened the lateral hiring process with an objective to meet Business needs.
Worked on Market Intelligence for technology services.
Prepared all vanilla, niche MI and present to leadership.
Give them a real picture of the market, what is available or not available in terms of passive and active candidates.
Leveraging, LinkedIn, Naukri, Belong, TalentNeuron for same.
Reported Recruitment Dashboards to the leadership Team on weekly basis.
Worked on automating hiring activities through ATS & automation of reports.
Regular Vendor Management, Review and Meetings.
Vendor Performance Management through scorecards.
Client: Amdocs INDIA & APAC, Accenture (FTE), Dell.