
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Issue and Complaint Resolution
Analytical Skills
Product Education
Complaint Handling
Quality Assurance Controls
Problem Resolution
Product Knowledge
I selected for SME( Subject Matter Expert) to support New Hire Agents. I worked on project of outbound team.