Open To Work
Tanvi Mahadeshwar
Thane
Work Preference
Summary
Dynamic Insurance Advisor with proven expertise at HDFC ERGO, excelling in motor insurance operations. Adept at resolving customer queries and enhancing satisfaction through effective communication and relationship management.
Overview
1
1
Certification
Work History
Insurance Advisor
HDFC ERGO GENERAL INSURANCE PVT LTD
05.2021 - 10.2021
Results-driven and customer-centric Insurance Advisor with specialized experience in motor insurance operations at HDFC Ergo.
- Assisted clients in selecting appropriate insurance policies for their needs.
- Provided clear explanations of policy features and coverage options to customers.
- Explained customers about car insurance policies.
- Helped them about the queries through calls & emails.
Customer Service Executive
Financial Agency Consultants India Pvt Ltd
- Resolved customer complaints through effective communication and problem-solving skills.
- Maintained detailed records of customer interactions for quality assurance purposes.
Education
Bachelor - Management Studies
VPM'S R Z SHAH College of Arts, Science & Commerce
MulundHSC -
Vani Vidyalaya Jr College of Science & Commerce
MulundSSC -
WEES' English High School
Thane westSkills
- Insurance underwriting
- Claims Processing
- Policy Analysis
- Query Solving
- Customer relationship management
- Microsoft Office
- Email Drafting
Certification
MSCIT Certificate
Hobbies and Interests
- Reading
- Drawing
- Interacting with people to gain knowledge
Languages
- Marathi
- English
- Hindi
Languages
Hindi
Beginner
A1
English
Beginner
A1
Marathi
Beginner
A1
Timeline
Insurance Advisor
HDFC ERGO GENERAL INSURANCE PVT LTD
05.2021 - 10.2021
Customer Service Executive
Financial Agency Consultants India Pvt Ltd
Bachelor - Management Studies
VPM'S R Z SHAH College of Arts, Science & Commerce
HSC -
Vani Vidyalaya Jr College of Science & Commerce
SSC -
WEES' English High School