Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Reading and Practicing Yoga with Martial arts
Additional Information
Certification
Timeline
GeneralManager
Tanvi Mhatre

Tanvi Mhatre

Human Resource Consultant
Aundh, Pune,Maharashtra

Summary

Knowledgeable and dedicated Human Resource Consultant with extensive experience in Corporate social responsibility industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Trained in project and time management with proven multitasking abilities.

Overview

4
4
Languages
1
1
Certification
9
9
years of post-secondary education
3
3
years of professional experience

Work History

Human Resource Consultant-Communication & Mgm.

CSRBOX & BharatCares- Renalysis Consultants Pvt. Ltd
Pune, Maharashtra
08.2020 - Current
  • Host for whole BharatCares flagship initiative program with student management,host management,trainer management Maintaining link between organization and the corporate clients.
  • Social media content, G-mass content, Canva content.
  • Management of different verticals at same time.
  • CRM -Customer Relation Management.
  • Handled calls to address customer inquiries and concerns.
  • Troubleshoot issues .
  • Completed tasks to ensure compliance with relevant type regulations.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease- Client satisfaction.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used Microsoft Word and other software tools to create documents and other communications- MIS
  • Track record providing excellent customer support .
  • Handled day-to-day running of CSRBOX, Impact Academy, BharatCares and ensuring high levels of productivity and progression with creative problem solving solutions.
  • Managed quality assurance program, including evaluations, internal audits and customer surveys .
  • Saved time of management by implementing some creative ideas for freshers that addressed long-standing problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Resolved problems, improved operations and provided exceptional service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Collaborated with different universities and colleges to achieve high results in 'Youth' employability problems.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Conducted research , gathered information from multiple sources and presented results.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Cold callings .
  • Resolved conflicts and negotiated mutually beneficial agreements between parties and built meaningful relationship with the clients and customers.
  • Sales goal with the product visit on site and explaining the service provided.
  • Arrange site visit for the customer on call or Google meet.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Telemarketing for the boost in service.
  • Answering incoming calls .
  • Maintaining client for long terms.
  • Sorting data for further usage.
  • Working with MIS reports.
  • Delivered services to customers organization within specific timeframes.
  • Used Microsoft Word, Google word docs, Google sheets etc. and other software tools to create documents and other communications.

Human Resource Consultant (NGOBOX, CSRBOX)

Renalysis Consultants Pvt. Ltd
Pune, Maharashtra
08.2020 - Current
  • Onboarding projects in the social development sector.
  • Analysis for data-driven by the company.
  • The link between corporate & CSR-organizations .
  • Explaining and onboarding various Social enterprise companies communication for company & organizations Operation & Communication Head.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Resolved problems, improved operations and provided exceptional service with telemarketing .
  • Provided highest conversion during the cold calling process.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Managed team of 36 Fresher HRs, managed team of 80-90 undergraduates overseeing hiring, training, and professional growth for better employment opportunities.
  • Conducted research, gathered information from multiple sources and presented results.
  • Actively listened to customers' requests , confirming full understanding before addressing concerns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Carried out day-day-day duties accurately and efficiently.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked closely with HODs to maintain optimum levels of communication to effectively and efficiently complete projects .
  • Identified issues, analyzed information and provided solutions to problems.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Used coordination and planning skills to achieve results according to schedule.

Operations and Communication Head

Persewin Ventures Pvt. Ltd
Pune, Maharashtra
07.2019 - 08.2020
  • Developed communications strategies to drive the startup.
  • Managed communication department's with limited budget.
  • Supported business development plans through development and implementation of internal and external communication strategies.
  • Produced internal communications for different horticulture projects.
  • Led public relations and communication for 27 clients.
  • Promotional approach for direct new product launch.
  • Determined target demographics and devised strategic marketing initiatives to reach target audiences .
  • Contacted corporate representatives, incharge officer or leaders to increase awareness of organizational conversions.
  • Built and strengthened ground partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Worked closely with the owners and directors to maintain optimum levels of communication to effectively and efficiently complete projects.

Network System Engineer

Reliance Petrochemicals Industry- NMD, Nagothane.
Nagothane, Maharashtra
06.2016 - 07.2016
  • Safeguarding of network system in EO/EG plant.
  • Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines.
  • Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers and directory services security.
  • Configured and performed troubleshooting with routing and switching protocols.
  • Administered software licensing and purchasing for effective installation of network.
  • Monitored servers and escalated emergency technical issues beyond scope to maintain optimum up-time.
  • Configured, managed and evaluated multi-protocol network elements for effective end-to-end communications.
  • Checked rigorous application of information security policies, principles and practices for continuous delivery of network services.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Documented changes that were made to network and all systems, providing evidence for audit trails.
  • Performed day-to-day LAN and WAN administration, maintenance and support.
  • Provided firewall and VPN management.

Engineering Trainee

H7TECH
Pune, Maharashtra
12.2015 - 01.2016
  • Design of internal architecture of LED lights and their associated products.
  • Monitored project progress, ensuring conformance to design specifications and safety standards.
  • Collaborated with on-site directors, operations managers and supervisors on engineering projects.
  • Managed project documents, blueprints and specifications.
  • Specified material for production use in alignment with environmental concerns and budget constraints.
  • Tested and assembled LED system components.
  • Performed analysis on technical designs and prototypes in development stage.
  • Implemented safety and accident prevention programs for each project.
  • Researched and investigated project requirements.

Education

Post-Graduate Diploma in International Business - International Business & Marketing

Brihan Maharashtra College of Commerce (BMCC)
Pune University, Pune
07.2018 - 08.2019

Bachelor of Engineering - Electronics and Telecommunication Engineering

Vishwakarma Institute of Information Technology, Pune University
Pune
08.2012 - 04.2017

Secondary (XII) - Science

Rashtriya Chemicals & Fertilizers Junior College
Alibaug
08.2010 - 08.2012

HSC - Science

Rashtriya Chemicals & Fertilizers Secondary School
Alibaug
08.2009 - 05.2010

Skills

CRM

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Accomplishments

  • Handled communications for project Impact Academy powered by CSRBOX for visibility and outreach platform.
  • Hosted meets for around 600 people and co-hosted classroom learnings for Impact Acadamy.
  • Project banner development for Social Media outreach (1.7L+)
  • Being only link between the CSR-platform and CSR-organisations
  • Handling CSR product onboarding
  • Handling various organization Pan India (3000 database)
  • First level communication from CSRBOX platform, Second level communication - Explanation of the whole project and about outreach and visibility platform
  • Onboarding the Organization- Final list
  • Lead team for communication management
  • Single point of contact for onboarding jobs and candidates
  • Supervised team of 80 students-undergrads with team members (per batch)
  • Achieved effective result by introducing Gmass for bulk mailing tasks.
  • Used Microsoft Excel to develop tracking spreadsheets.
  • Collaborated with team of 8 in the development of BharatCares Project.
  • Resolved service issue through consumer review.

Interests

Exploring ancient architecture

Volunteer Work/Community Involvement

Reading and Practicing Yoga with Martial arts

I like reading books that give insight about the ancient practices and healing process that would help human body. Being a trained martial art student, I like implementing more complex styles in my routine to challenge myself and be a better version.

Additional Information

Full Name: Tanvi Chetan Mhatre

Gender: Female

DOB: 11th Oct 1994

Home Town: Alibag, Raigad, Maharashtra

Email Address: teemhatre358@gmail.com

Additional Contact Number: 7447568221

Certification

Certified Scrum Master

Timeline

Certified Scrum Master

02-2021

Human Resource Consultant-Communication & Mgm.

CSRBOX & BharatCares- Renalysis Consultants Pvt. Ltd
08.2020 - Current

Human Resource Consultant (NGOBOX, CSRBOX)

Renalysis Consultants Pvt. Ltd
08.2020 - Current

Operations and Communication Head

Persewin Ventures Pvt. Ltd
07.2019 - 08.2020

Post-Graduate Diploma in International Business - International Business & Marketing

Brihan Maharashtra College of Commerce (BMCC)
07.2018 - 08.2019

Network System Engineer

Reliance Petrochemicals Industry- NMD, Nagothane.
06.2016 - 07.2016

Engineering Trainee

H7TECH
12.2015 - 01.2016

Bachelor of Engineering - Electronics and Telecommunication Engineering

Vishwakarma Institute of Information Technology, Pune University
08.2012 - 04.2017

Secondary (XII) - Science

Rashtriya Chemicals & Fertilizers Junior College
08.2010 - 08.2012

HSC - Science

Rashtriya Chemicals & Fertilizers Secondary School
08.2009 - 05.2010

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