Tanvi Shah

Key Responsibilities:

• Reviewed and Verified Criminal Records: Ensured accuracy and completeness of criminal background checks by validating information across court records, databases, and law enforcement agencies.
• Executed Quality Assurance on Reports: Conducted thorough evaluations of background verification reports to maintain high standards of compliance, accuracy, and clarity.
• Analyzed Data and Reported Trends: Identified patterns and discrepancies in criminal records, compiling detailed reports that highlighted key findings and emerging trends.
• Ensured Regulatory Compliance: Maintained up-to-date knowledge of legal regulations (e.g., FCRA, GDPR) governing criminal background checks, ensuring all verifications adhered to legal standards.
• Enhanced Processes: Proposed and implemented improvements to verification processes, increasing efficiency and reducing error rates.
• Collaborated Across Teams: Partnered with legal, operations, and customer support teams to resolve complex cases and escalate issues as needed.
• Conducted Audits and Maintained Records: Regularly audited completed background checks to ensure compliance with company policies and legal requirements, maintaining precise records for reference.
• Trained and Mentored Team Members: Guided junior analysts and new hires in quality assurance procedures, fostering best practices for conducting thorough criminal background checks.
• Assessed Risks: Evaluated potential risks associated with report discrepancies and recommended actionable plans to mitigate these risks effectively.
• Managed Client Communication: Liaised with clients to address discrepancies and provided additional insights on the background verification process.

Key Achievements:

• Enhanced Report Accuracy: Achieved a 98% accuracy rate in background verification reports by implementing a double-check system, and introducing enhanced quality control protocols, reducing errors by 25%.
• Reduced Processing Time: Streamlined the verification process by identifying and eliminating redundant steps, resulting in a 30% reduction in turnaround time for background checks.
• Improved Compliance Rates: Achieved 100% compliance with regulatory standards (e.g., FCRA, GDPR) over two consecutive audit periods by conducting regular training and establishing a compliance checklist.
• Developed Training Program: Created and led a comprehensive training program for new analysts, resulting in a 40% improvement in team productivity and a significant reduction in onboarding time.

Key Responsibilities:

Conducted Comprehensive Training: Trained new researchers, trainees, temporary staff, and volunteers on Criminal History Record Searches and Child Registry Investigations, ensuring readiness and adherence to investigative standards.

Guided In-Depth Information Gathering: Coached researchers on collecting detailed information on individuals, including property ownership, employment history, business interests, court records, criminal history, past claims, and relevant licenses.

Authored Detailed Investigative Reports: Compiled and verified investigative findings for cases of varying severity, achieving a 100% case resolution rate by meticulously analyzing records for completeness and accuracy.

Determined Case Needs and Evidence: Identified key issues and evidence requirements through analysis of charges, complaints, and alleged law violations, delivering precise and timely reports in line with established standards.

Developed Training Content: Facilitated the creation and refinement of training materials, documented process updates in manuals, and effectively communicated changes to the research team to ensure consistency.

Key Responsibilities:

• Executed Criminal Background Verification: Conducted thorough criminal background checks for applicants of Fortune 500 companies, ensuring all assessments were reliable and comprehensive.
• Deployed Advanced Screening Tools: Utilized tools such as Criminal Locator and Social Security Number Trace to meticulously scrutinize applicant backgrounds through nationwide searches.
• Oversaw Credential and License Verification: Monitored and validated credentials, licenses, and educational qualifications for approximately 1,000 licensed personnel, ensuring compliance and accuracy.
• Advised HR on Compliance and Risk Mitigation: Assessed and counseled Human Resources on applicants with negative criminal backgrounds, proactively reducing legal risks and safeguarding regulatory compliance. Investigated illegal drug activities, thefts, and federal code violations; obtained and enforced search and arrest warrants as necessary.
• Directed Investigative Processes: Established the scope, timeline, and focus of investigations, adhering to regulatory requirements while prioritizing sensitive and timely verifications for accuracy.